Florida Joint and Spine Institute, Sebring
Florida Joint and Spine Institute, Sebring
6325 US Hwy 27 North Suite 201
Florida Joint and Spine Institute, Sebring 6325 US Hwy 27 North Suite 201 Sebring,FL 33870
Physical Medicine & Rehabilitation
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Vilinda j K.
" Love Dr Dos Santos. She's a wonderful, caring doctor "
" Six (6) more weeks of winter lol. (Healing) "
" My experience at Dr Dos Santo's office was very positive. Everyone I had contact with was courteous, polite and professional. "
" The doctor and nurse were sensitive and careful, explaining the procedure as it went along. "
" I made a follow up appointment over the phone and was booked in Sebring without being told. I live in Winter Haven and my first and only appointment was in Winter Haven. I showed up at the Winter Haven office on time and was told my appointment was in Sebring. Sebring is an hour away. When booking an appointment the patient should be told where the appointment will be held. "
" We were seen before my appointment time. "
" The MRI experience was a very good one. Staff was very courteous and respectful. "
" thank you for the wonderful care. "
" Suggestion: Looked disorganized in lobby...Receptionist did not let people know which area they would be seen...Those sitting in the side room like myself was going to rooms behind the receptionist and those in the big waiting room going to the side area. Lot of time wasted waiting on patients to get to the right location after name called. Otherwise GREAT Experience !!!!! "
Barry a R.
" Dr. B. is still the "go to" doctor in my book! I've given this survey an A- (A minus); the experience with the doctor was excellent, but I think there's room for improvement on the support side of the house. All in all though this is the best in Highlands County and the surrounding area. "
" My office visit was very efficient and the entire staff was courteous and helpful. There are many medical offices that could learn a lot from the standards and examples you set in patient care. The one resounding aspect of my visit was that people took the time to listen to my needs before engaging their work efforts - making the work effort they made very very productive in terms of fulfilling my medical needs. "
" When someone does an MRI that takes 25 minutes it would be nice to have the nurse check in every once in a while to see if the patient is doing alright. They could also say you have 10 minutes left and then five minutes left "
" MRI was awesome "
Hazel j W.
" Florida Joint and Spine Is Tops. They are the BEST, the doctors and staff. I put a testimonial on the Portal. "
" Always have prompt service from office staff and Doctor. This time I just went in to get MRI. In and out on scheduled time. "
" The staff here is amazing, helpful and very informative on how to manage my pain & condition. "
" I always have excellent care "
" Very friendly and professional "
Grace a H.
" Dr. Alvarez took time to listen to my problem before examination and helped me considerably. and helped me considerably "
Ann m E.
" Just met with Dr Alvarez's nurse today. "
" Thanks Florida Joint and Spine for the care and the professionalism as I continue to improve from my 2 total knee replacements. Dr Alvarez and his staff are the best..... "
Donna l E.
" Can't thank you enough. From time I called with problem to time of the MrI was four days. Can't get any better than that and then my appointment with doctor for result is just a week from time of my call. Everyone very nice and have already recommended you to a friend. Thank you and will see you all on Monday. "
Paulette c F.
" Almost 100%better. "
Carol j F.
" Dr. Alvarez is great! So glad one of his other patients recommended him. "
" All of the care that I received was outstanding! "
" Could not ask anything more. "
" Was wonderful to have wonderful people do their job what a great doctors and dealt with lots of TLC! "
" I have worked in the medical field for 43 years. Dr Dos Santos and her staff are wonderful. I have never had to wait more than 5 minutes to be called into an exam room, the staff is always pleasant. They explain everything, even before I can ask. Dr Dos Santos is so friendly and knowledgeable, gave me options for my problem and explained each one. All in all, the experience was great. I'd recommend the Dr and staff to anyone! "
Eloise n R.
" To much paper work "
Sue m D.
" the doctor always treats me good. "
" Dr. Dos Santo was very helpful and I will feel free to see her again if ever needed. Also Dr. Alverez was very helpful with my pain giving me a cottazone shot. I would also recommend him. Carolyn Richards "
Carolyn k L.
" Dr. Tom Pack is an amazing doctor and I would come to him again if necessary. "
Gladys a G.
" Dr. Dos Santos was amazing! She clearly explained the procedure and I am excited to try it! I have faith in God that it will work fir me!! "
Judith a N.
" Everyone is super and caring! "
" I was so pleased with the care that I received from Dr Reddy. It has only been 2 weeks since I broke my arm and I am using it already with no cast. Great job "
Vera j O.
" Everyone was very knowledgeable in all questions asked "
" Everyone was very friendly and professional "
Lauren p C.
" I appreciate that Dr. Dos Santos was able to squeeze me in. The first appointment was not until May 2017. Keep up the great work! "
" Excellent responses....Great explanation in regards to surgery "
Linda j J.
" I have spoken to you about how exemplary all aspects of your business is. i also got a couple of your business cards this past week to give to friends. "
" Dr. Sonni is the only one I trust to take care of back problems. He is the BEST. "
" Your staff in the reception area and the nurse who assisted me were courteous, friendly and kind. Dr Fischer is a very warm and friendly Doctor with a great doctor patient manor. I was taken care of promptly and Dr Fischer took care of my problem. Thank You!! "
Hazel j W.
" Dr. Reddy and staff are great. Dr. Reddy gave me an injection in the side of my knee. He give a great injection. If you are having knee problems, please give his office a call, you want be sorry. Hazel Wells "
" Service was very quick and there was a lot able to be done in one visit. Very pleasant and helpful! "
Sara m P.
" Could not have been more pleased in every respect. "
Patricia l R.
" Don't know if doctor remembered I was a diabetic. The steroid shots would raise my sugar level. The next morning my level was very high and scared me. I called there and nurse assured me that it would be high for a few days. "
" Have always been very satisfied with the care & service from Dr. Reddy & his staff...... "
" I am a returning patient of Dr. Dos Santos, highly recommend her and her staff. "
Audrey m L.
" They always try to accominate your time and date. "
" Saw nurse practitioner po. Would rather see Dr "
Edward j P.
" i HAVE ALWAYS RECEIVED GREAT SERVICE AT THIS FACILITY. "
" Every person i dealt with yesterday was very nice and courteous. A very busy and professional office. The Doctor was great !!!!! "
" I do wonder why I could not have had the shot along with this appointment. If I had been told to bring someone I would have. I am now waiting another week and that means 2 full weeks of pain before I can get relief. I guess that is modern medicine (insurance) care. I do have confidence with your facility and Dr. Sonni because it scares me to have shots in my spine. I feel it will be done correctly and for that I am grateful. "
Cecilia u S.
" I love that office! They are so proffesional!! "
" the doctor with professional and caring I was not only a patient but also a person "
Brian e N.
" Most professional service. "
" Doctor is the very best! "
Carol a L.
" The fastest appointment ever "
Janice h M.
" The only negative - which happens at all medical offices from time to time - was the wait time. Appointment was at 1:30, I was called at 2:20. The nurse politely explained that some patients may take longer than anticipated. It's true. The treatment was excellent and that's what counts! "
Mary e W.
" DR. J.C.ALVAREZ HAS EXCELLENT BED SIDE MANNER, VERY NICE DR. I WAS VERY HAPPY THAT I GOT TO SEE HIM, VERY LUCKY TOO "
John adams S.
" Appreciate that the Dr was truthful about my situation "
Sharon g A.
" everyone was nice. I got the proper CPAC mast for me. "
" Need more organization. To long wait over 1 hour & appointment was for 1:20 left at 3:30. Then told to have MRI never was told that day. BAD communication for sure. Then they called & I told them to make another time= waiting on phone for 15 min & I hung up Just because we are retired doesn't mean we can wait forever! You charge us if we don't show or charge us for CRAP but we could be charging you DOUBLE STANARDS WOW "
Eddie m C.
" can not walk with brace on pushes to hard on knee "
Donald h E.
" I am able to walk with just my Cain. Doing much better each day. Thank you all for your concern and patience with this old man. God bless you all. Don Esseltine "
Sara m P.
" Really, could not be more pleased. Thanks to all. "
" Follow up with Chuck was great. "
" Am very impressed w/Dr. Reddy's time line...he was BORN Ready!!! He's clear, not surgery crazy and most caring. "
Susan j A.
" Dr. DosSantos is wonderful!!! I am so blessed to have the best care imaginable!!! Thank you for all you do!!!! "
Sharon l P.
" Dr.. answered all our questions with one foot out the door. If I did not have my questions ready and keep them in rapid fire he would have been gone. He did politely answer my questions but only because I was prepared with my list. He was polite and knowledgeable. "
" I just experienced the first full nights sleep, free of pain, with no medications and no interruptions in months. It would appear the Doctor's further research found the underlying problem and their solutions have successfully corrected same, I hope. It feels wonderful. WONDERFUL "
Sharon a R.
" They try different approaches to help cope with your pain ..and when your ready for surgery they do not hesitate giving you the knowledge you might need in making the right decision. "
Penelope m C.
" Love all the doctors and PA's "
Audra melissa L.
" I am very pleased to find such excellent care and feel confident regarding my upcoming hip replacement surgeries. "
" Everyone in the office was kind & friendly and very knowledgeable. The total time from when I walked in to when I left was at least half the time I expected, a very pleasant surprise ! "
Doreen c J.
" I have been going to Fla. Joint and Spine for over 10 years. All the Doctors I have seen I am pleased with "
" Great office. Love Dr. Alvarez. "
Barbara j F.
" X-ray gal was not so nice. "
" One of the best in FL. "
" Two hour wait time. I was early, but, the wait time was two hours from my scheduled appointment. Love Dr "B" and his nurses.... they are the best! "
" I was in for an MRI. I was seen promptly and treated with courtesy and respect. "
Barbara j M.
" love Dr. Dos Santo's She has helped me greatly. First time in 5 years , no pain...... "
Kenneth c G.
" Dr. Dos Santos is a wonderful doctor that cares very much about her patients. She takes an interest in all of your concerns and tries her best to take care of you. Such compassion is very seldom shown by many doctors. We highly recommend her to anyone and have already done so. "
" This is one of the most efficient offices I have been to in my life. Things click along just as they should. Dr. Dos Santos is well organized and knows what she needs to do and how to do it and explains it all well. "
" I found Holly exceptional to work with. Dr Reddy was very professional and quickly diagnosed and resolved my problem. "
" Awesome staff "
Barbara k D.
" Dr Alvarez is qualified, caring, and just plain wonderful. "
Larry c V.
" Very professional. "
Dawn s F.
" Dr. Sonni is wonderful.....he's so knowledgeable & has helped me greatly with my back & hip problems. Great staff. Thank you, Dawn "
" Thank you Dr Sonni "
Donna l E.
" The times I have been there, I have always received very good care and personal is very nice, Will see you all again Friday. "
Sherian a G.
" Very satisfied with the caring and professional attitude of all the members of this medical office. Thank you "
Harry t D.
" Very courteous and professional service. "
" Had an appointment at 8am was told the PA I was to see was no longer employed there and there was no record of the appointment an I would have to wait over one hour to see another PA. Very disappointed had to make another appointment the following week. This was to be the final visit after a shoulder replacement one year ago "
Walter c V.
" 1 hour wait inexamination hour - hard chair ! "
James w C.
" team players- all work together to my benefit. "
Betty j W.
" Very Good "
Sharon v J.
" Everyone was very helpful and very courteous. It rare that you go to a doctor's office as busy as this one and receive such good service. First time and was very pleased. "
Ralphetta jane C.
" I have been very pleased with everyone from day one. Everyone is very nice helpful and made me feel relaxed. I can not believe how my knee surgery went and after words. If you need knee surgery get it done and do not wait. Thanks again for everything . "
Constance l L.
" I tried to pay my deductible. Told me I had none.I always paid on the other side and to every other dr I have seen "
Hazel j W.
" I visited Dr. Reddy on Wednesday, January 4th for an injection. He was nice and kind as always. I reminded him about how allergic I am to pain. Bye had, Judy, I think was her name and she allowed me to squeeze her arm as hard as I needed too. Everyone that works work with him are all nice and caring. He has given me a number of knee injections. If you have knee pain, please make an appointment with him. He will take X-Rays or whatever he has to do, before any procedure. He has a good sense of humor. "
Lois p J.
" You can't get any better than Florida Joint and Spine. My insurance is through another hospital so I had to go out of network in order to have the surgeon I knew I wanted. I'd rather pay more and have peace of mind, and a surgeon I trust. And that's what you get with Florida Joint and Spine; peace of mind and trust. "
Laurel l L.
" very sensitive to my pain, helpful to relieve it. I would recommend her. "
" did not see doctor. p.a. miss trujillo is great. "
Carol j F.
" Dr. Alvarez is super! He was recommended by a neighbor when I moved here and now I've recommended him to several others. Staff is great, too. "
Diana lynn T.
" The only reason the receptionist got a little lower was that she spent most of the time dealing with me on the phone. "
" NP and MD both listened well to symptoms and explained the diagnosis and test results very well. Referral to Physical Therapy was very helpful. So grateful for the help of a back brace. Explanation of recommended exercises was helpful and when I didn't follow them, was kind in motivating me to resume them. "
" I fell and had to have a total hip replacement in June 2016. Dr Alvarez performed the Surgery. I have done all required follow up visits for first 6 months. The entire staff is the BEST. I will recommend their services to anyone needing hip surgery. "
Jean a C.
" Very personable staff, clear, concise instructions. Staff and doctor were very efficient and at the same time I felt I was getting personal attention - not always easy to blend efficiency with a personal touch! "
" I am especially impressed by the short waiting time before seeing Dr. Dos Santos. Love her efficiency and her knowledge! "
Sherian a G.
" In all a very pleasant experience. "
" Office staff is awesome and Dr. Alvarez answered our questions and was just great. Heather was the best at helping us get our pre-ops.done quickly to help us prepare for my husbands surgery appt. "
Charles g O.
" During busy times parking can be a problem. "
" part animals those nurses "
" Dr. Reddy and the staff are great. His demeanor and patient care are great. I would recommend him and the entire facility to anyone. "
" Chuck has the knowledge you need "
" Love your place and all those working there that I had contact with. Thanks "
Ernest e R.
" Great job by all "
" Dr Sonni and his staff never let me down! This Snowbird is so thankful to have found this office. "
Joni l K.
" AWESOME, DR REDDY FIXED ME RIGHT UP.... "
Joan m R.
" checked in at 10:55 for a 11;10 appointment. Put in room at 11;30,saw PA at 12:15. "
" Everyone is very kind, efficient and professional. Wait time is minimal. Facility is clean and uncluttered. Service was thorough and exceptional .Follow-up instructions were clear and concise. "
Susan m L.
" I was supposed to hear from my doctor after blood test results to see if I could continue medication and I have not heard back from them. "
" Very satisfied "
" My Procedure went smooth and all the staff that worked with me were well trained and made me feel safe and in good hands. I am truly impressed and want to thank everybody . Today was a wonderful day to wakeup without the pain I have been dealing with it was a true wonder. Again Thanks so much and God Bless each of you. "
William f W.
" Although I had to wait 45 minutes after my appointment time I am fully aware that physicians cannot control how long they spend with each patient and prefer to wait and have quality time with physician. "
" Very professional, Everyone seems to have a great attitude and demeanor. First class facility and personnel. "
" Excellent in every way! "
" Professional - Friendly - Informative - Easy to Get To - Clean and welcoming ambience!!! Over the Top for "little ole Sebring"....... Dr Bessinger and (Dr Santos) Credentials/Qualifications are for Big City Metropolis Hospitals Thank goodness they love "Small Town America" GOD Bless them and their Staffs!!! "
Alice j A.
" I have ALWAYS been happy with docs, and staff, but yesterday, Pamela was confused, insisted Chuck wanted an X-ray of my knee, not true, I was just there to talk about the knee stabilizer...she finally relented. They would not sign the Handi-cap form for longer than 6 mos.even tho I have been limping for two years prior to injuring the knee again...the temp. placards cost 15.00, the perm.placards are free. And, the D.M.V. Did not want the form stating six months, they wanted dates from-to. Said Fl Joint and Spine never completes the form correctly like that!! "
Diane m K.
" Very nice doctor and friendly with a nice smile made you feel relaxed.. "
Edward a sr B.
" You people are great! "
Lauren p C.
" I waited quite a long time for the doctor. She apologized and said she was overbooked. My only suggestion is to make sure that whomever does the scheduling does not continuously do that. "
Ben f O.
" I am a fan, where is my t-shirt? "
Linda k W.
" I was treated with respect and Dr. Alvarez and his support team were very kind and thoughtful! I would recommend FL Joint and Spine to anyone. "
Sue m D.
" allways very helpful and explained all things by the doctor. "
" I was very pleased Dr. Sonni and his Staff. I would reccomend Florida Joint & Spine to anyone in need. "
Wayne r S.
" Everyone was super great. I think it made my stay in the hospital a lot better getting well quicker. I have always recommended the Florida Hospital the best. Thank you for making my stay there very good. "
" Very quick !!!!!!!!!!!1 "
" In all of the years I have been coming I have never been dissatisfied with any part of the services provided to me. "
Robert w A.
" We have always been very appreciative of the care received in all our appointments at your medical office. "
" Was in the waiting area a little longer but that was due to needing X-ray. Once the X-rays were done and I was in the room my serviced moved right along. All my questions were answered and have been very happy and pleased with the service provided by Dr Alavarez and his staff.... "
Larry c V.
" was appreciative of being able to get an appointment very promptly "
Teddy f W.
" I was more than pleased with my recent visit to your office because unlike most doctors offices you have to sit and wait for at least 20 to 30 minutes before you even get into the little exam room. However I was about 20 minutes early when I got to my appointment so I was expecting to really be waiting but not so, I was taken in after only waiting about five minutes and the doctor came in shortly after that "
" This was my first appt. with Dr. Bessinger and I was very pleased with him and his staff. He diagnosed my problem and sent me to another Dr. who could help me as he doesn't do lumbar problems. Staff was couldn't have been more pleasant and courteous. "
Judith a R.
" Dr. Beissenger has been my orthopedic doctor for many years. I have seen other orthopedic doctors, but not one of them gave me the sense of well being or made me feel as good as Dr. Beissenger. He and his staff are excellant. "
Carol j F.
" This was my first appointment. I was very satisfied with the Doctor and the staff. "
Shannon k P.
" From sign in till I was seen by the Dr was about an hour. The Dr, PA, nurse and the rest of the staff were professional and Diligent "
" Dr Reddy is an excellent Dr. "
" The nurse that brought me in and took my vitals and x-rays was a bit snarky. All the other nurses were very pleasant and helpful. "
" We had no wait time at all. Very pleased with that. "
Karen e W.
" I was surprise that I got great help and I have been telling people about the great care I thank you so much "
Antoinette s H.
" Confused communication. From one floor to the other. "
Jerry l B.
" Coming to your office has been the Best experience I have ever had in a doctor office. They get you right in the STAFF is VERY VERY courteous and THE DOCTOR .I WILL DIFFERENTLY RECOMMEND YOUR OFFICE SANTOS.SHE IS AN EXCELLENT DOCTOR AND SHE CARES SHE TAKES TIME AND LISTENS TO YOU. THANKS FOR THE GREAT EXPERIENCE AND I 'VE BEEN TO ALOT OF DOCTOR OFFICES.THANKS "
" While washing my hands in the lobby bathroom I lost an expensive diamond ring (so much for using soap!) I discovered this about 1/2 hour later. Of course I returned to your office and behold!! my ring was found and returned to the receptionist So you not only have an excellent staff but you have honest patients. Forever grateful.........Judy Roberts "
Laura m V.
" Dr. Dos Santos is fantastic!!! "
Sharon l M.
" Everyone is always friendly, up-beat and willing to work with my schedule, even when I call in to make changes.Dr. DeSanto always in a good mood. "
" All of the personnel at this establishment are excellent and very courteous....and I just love Dr. B. and Chuck, they are really to very caring people.....and they try really hard not to hurt you..... It's really a shame that more doctors are not like these two....I would trust these two doctors with my life.... Thank you Dr. Beissinger and Chuck "
" I'm very pleased with the care that I have received so far. My recovery from the partial knee replacement is going much more smoothly than I could have anticipated. "
" A plus for entire experience "
Susan d E.
" I was seen by the NP and she was excellent. Her instructions were clear and I think her suggestions for tx were correct for me. "
" Didn't enjoy the long wait; but, love Dr. Alvarez! ?? "
Phyllis k P.
" Dr. Dos Santos is an excellent caring physician. She explains things to you clearly & completely. She is thorough & painstaking in performing the procedures. I have recommended her to several people. Great pain specialist. There are times your wait is a bit long but it's only because she is giving her patients the utmost attention. "
June h C.
" I have been to this facility several times with family members. I have never had a bad experience here. The staff is very attentive and the Doctors are the best!! I would highly recommend this facility! "
" My experience with Florida Joint & Spine has been very positive and I feel my well-being is their top concern. "
" Dr. Santos, she has been take care my back pain issues for more than 6 months. She is a such dedicated DR to her patients and at same time listen closely her patients needs. All the health care professional should have the same quality as hers. "
Robert p S.
" Dr. Beissinger and staff are ALWAYS outstanding. "
Ann m E.
" I have full confidence in Dr Alvarez and his staff. "
Genevieve e S.
" Doctor Sonni was exceptionally compassionate and aware of the pain my wife was suffering. "
" Dr. Dos Santos provided me with a positive, professional and calming experience. I understood her discussions about my problem and left with complete confidence with my care. "
" Feeling positive knowing that when my other hip needs replacement I'll be in excellent hands! "
Sylvia f F.
" I would like to know if it is ok to go swimming. With my knee. Sylvia ffigueroa "
" You guys are the best, you have been so great in taking care of my pain! I love you all!!! "
Roger l L.
" Chuck was great and are visit was to Mr. Lough "
Sue m D.
" no addiontal comments "
Janet a L.
" I've never had a bad experience in my many visits there! "
" Always a pleasure when i come in with everybody "
" Wonderful care! "
" DR was very friendly and caring about my condition. Very thorough explaining what the cause of my pain could be and precautions and therapy I should do. "
Cathy p D.
" I have always had an excellent experience when I see Dr. Reddy. Dr. Reddy and his staff are always pleasent and professional. I always recommend his office. "
" I did not see Dr. Alvarez, but seeing Chuck was fine. He was kind and pleasant and he gave me the answers just as Dr. Alvarez would have done, IT IS CEAR to me that they both communicate well with each other and the patients. "
" Professional service rendered "
Patricia a S.
" Have been to all the specialists in the practice. Very pleased with all of them and their care. "
Betty l G.
" Always does a good job of explaining what she is doing and what I need to be doing. "
" Without what I received from this procedure and your caring manner I would not have this excellent comment. Thank you. "
" Dr. B's. office is the best and I just love how sensitive they are to people's needs and the fact that you can ask them anything and they will always try to find the answers to your questions.....I would recommend Dr. Biessinger to everybody...... "
" Being that I am a diabetic, I always have problems in getting scheduled early in AM instead of 10 AM for the cyscoscopy procedure: this last time the 10:00 became 10:45 AM I did not get to eat anything till 12:30 PM and that lowers my sugar too low!. If my procedure could be scheduled around 7:00 or 8 AM it would much better for me in future. I would appreciate it very much if this can be done in the future! "
Laurel l L.
" yes,waiting time has shortened dramatically. dr explains very well ,no rush.I feel she has my health issue at heart, and wants to alleviate my pain. thank you.I "
Sharon l P.
" My husband and I have so much confidence in Dr. Dos Santos. She makes us feel like she really "cares". She is so willing to take the time to answer our questions, and she makes us feel that she is really concerned about trying to make me as comfortable as possible, by trying to lower my pain level. I would highly recommend her to my friends. "
" One simple recommendation the procedure of how to attend the patient is : Instante the nurse ask the patient WHAT IS WRONG and patient starts to describer his( her) health issue to NURSE, then NURSE report to the Doctor. For me is wasting time. This conversation should be ONLY between patients and Doctors. Because between to over talk it may cause misunderstanding . And after all the nurse do not have all medical knowledge. "
Norma i G.
" Dr. Dos Santos is an excellent doctor and a wonderful human being. I love her. "
" Overall very pleasant and efficient staff. The only adverse comment would be they were not willing to work with me on obtaining an authorization for a CT scan at a facility that would provide this services at a substantial lower cost according to my insurance recommendations. "
Sharon h J.
" Very organized and efficient....love the nurses "
" MRI only "
Patricia c W.
" Very friendly "
Michael a K.
" Great Dr., staff, and facility! "
Carol a L.
" This was the first time there wasn't a wait for my appointment and everyone was on time, excellent "
Bernard jr V.
" Great wait time, service and QUALITY Treatment!! As always! "
Laurel l L.
" pain free for 3 days no meds. recommending to friend, very pleased tks to staff, not the lomg waiting. "
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