Greater Austin Orthopaedics
Greater Austin Orthopaedics
4310 James Casey St Ste 3c
Greater Austin Orthopaedics 4310 James Casey St Ste 3c Austin,TX 78745
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" Doctor explains all very well and listens to patient concerns. Addresses each concern and explains the next step to be taken for care of the patient. Extremely efficient. "
" Consistently good experience, knowledgeable, professional and courteous personnel by front desk, x-ray technicians, Matt always friendly and helpful, and doctors continued excellent care. I actually had coffee this morning with a friend and recommended GAO to her and told her of my good experience yesterday at GAO .....I highly recommend GAO!!! "
" The Nurse and the Doctor were very informative about why my blood pressure was low. "
" I had to bring my 88 yr. old mom & I work a non stop days. From the minute we walked in there was SMILES , PAITIENCE FOR THE ELDERLY & tons of COURTESY "
" Dr. Chen was very informative. He showed me my xrays and gave me options for my knee pain. "
" Matt is super. He is not only skilled but he is thoughtful. Loved Dr Jobe as well. "
" Very long wait on this Friday afternoon, but they got everything accomplished. "
" It has been about ten years that I have been coming to GAO for all of my arthritis issues. I have always been treated with respect and professionalism and a one on one concern. I always recommend GAO to my friends in Austin. "
" Dr. Jobe and every one of the staff that I've come into contact with have always been friendly, caring and react well to my wacky sense of humor. They made me feel secure being in their care and I would highly recommend GAO to anyone requiring orthopedic needs. I really appreciate all of you at GAO (even though I hate going to a doctor)!!! "
" Dr Jobe is the best doctor I have seen in TX. He provided clear instruction on my hand surgery and my recovery time. He was also straight forward on if I choose to opt out of OTPT. Bottom line, very personable and very professional from the doctors to the receptionists. "
" Very happy to have found such an excellent physician "
" Check in people are really personable and friendly; all of them. Dr. Hasson is the greatest. "
" I would have liked to have a look at the x-rays that were taken. "
" Wait for x-rays was caused by being bypassed by mistake by later appointment, apology was made and accepted "
" Nurse did a great job making me feel comfortable, asking questions regarding my physical concerns, and communicating a treatment plan. "
" Always great customer service friendly staff that treats everyone with great respect. "
" Dr. Chen and the staff at GAO are true professionals who offer quality service with a genuine concern for their patients. Thank you for the positive care. "
" Everyone was friendly and helpful. "
" Sad to hear that they are moving farther away from my location. "
" Great customer service by all the staff and my surgery with Dr Chen was very successful. I have recommended him to my friends and family. "
" As always great "
" Dr. Chen was very courteous and answered my questions. His staff were very professional and friendly, especially Matt and Jennifer. "
" Overall positive experience. "
" all was very good. My one suggestion: patients should come first before ending a conversation with a coworker. At checkout, I was walked to the check out window. The employee was talking to another employee (about work). I had to wait at the window until their conversation was over (3 minutes) to be checked out. It didn't feel good waiting for their conversation to end. "
" I wouldn't go anywhere else. "
" Dr Marshall did a great job of explaining every thing. "
" Dr. Marshall and staff always great "
" Dr Marshall is fantastic. Very patient with all my questions. His assistant Sydney is also wonderful. "
" i did have to wait longer than i should have "
" The waiting room is always hot (but maybe the old folks there don't think so)! Otherwise, everything was great! Dr. Jobe is awesome! "
" First time with Dr Taylor Jobe and I felt very comfortable with my visit, diagnosis and treatment "
" Always quality, professional and caring service. "
" Doctor was better than Doctor baker from San Marcos. "
" I always get there early or on time and the wait is always the same. they call me back 30 minutes after I'm scheduled then I'm sitting in my room for 15 minutes again waiting. at least give me awesome wifi or some tv without young and restless to keep me entertained "
" Thank you all for all the help a job well done "
" I had to wait close to an hour from my appointment time. Not a happy camper about that. "
" Wait time was long. But was worth it to see the Dr. "
" Dr Marshall was extremely patient and thorough with his exam. He took the time to listen to my concerns and understand my pain. His staff was very helpful in getting me the tests I needed quickly. It's not easy to find good Doctors these days but Dr Marshall tops my list for sure. "
" I have two doctors here. I've had a surgery. I would say my surgical experience was very poor. The surgery itself was good the anesthesiologist was not good so I have mixed feelings about you guys I think you fixed the problems but you have a lot of work to do for customer service. My sling didn't fit. I was put under before I could talk to my doctor. The surgery center I went to was a mess. My instructions were wrong. The time off needed was wrong. The cast I got was problematic. Just lots of problems. However Dr. Marshall's great no problems with him just with Dr. job and the some staff and basic services. like I would not go to your hand physical therapist. She's a hot mess. Very rude. "
" Thanks "
" Dr. Chen is a very personable doctor. He has this calming affect on me. I am so glad I met him and will be having my treatment with him. "
" I have, and will continue to, recommend Greater Austin Orthopaedics to friends who have in-turn recommended GAO to their friends. Each and every member of the "team" is highly respectful of my needs and has always treated me with respect and concern. Something that you no longer find in the "mechanized medical office" enviornment where they could really care if you came back or not. If I had any concerns, it would be the parking. Walking is a challenge for me and, with no place to sit and rest when an extended walking distance occurs. it's rough, not to mention extremely painful. You may publish my comments as indicated below. However, please omit my name. Thank you. "
" This place is run like a well oiled machine!! I am finally on the road to recovery. My injury and what I need to do for recovery has been explained in great detail -this makes it much easier to follow a plan; I have total confidence in Dr. Chen and Irma. "
" Dr. Marshal is a kind empathetic doctor who truly listens to his patients. I know patients who have had surgery from Dr. Gordon and they recommended him to me. I'm so glad they did and I would recommend him also to all my friends, acquaintances, and family. "
" The BEST !!! "
" All members of staff that I met were personable. Dr. Jobe is attentive and thorough. "
" Once in the office(s)everything was top notch. However, your phone service could use additional people. I was hung up on twice. After going thru the menu selections-none of which fit my question.A call that was promised took 3 hours for a reply. "
" Dr Chen was extremely professional, took care of business and I was on my way. "
" The doctor was wonderful, helpful and right-on concerning my diagnosis and treatment. The problem came with the use of a "phone call pharmacy." I never received my prescriptions, only weak excuses. "
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