Kids and Teens Medical Group
Kids and Teens Medical Group
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La Canada Office
Mission Hills Office
PAMG Agoura Hills
PAMG West Hills
Pediatric Urgent Care - Pasadena
Van Nuys Office
" They are great! They show they really care. They are very respectful and polite. I have recommended this clinic to friends and family. "
" I love all the doctors that work there it is very clean and all the staff very professional and friendly and helpful my kids of been going there for about 12 years or longer and I would recommend all my friends that have children and teens "
" Overall Doctor is the best in that clinic other our not good he’s the best "
" Excelente team "
" My only issue with my recent visit was the wait time. All told, from entry to exit, we there for approximately 1.5 hours. It seemed a bit long. "
" I am so grateful my children are able to be seen the same day as a walk in when they get Ill and get treated and prescribed the medication they need in order to get better quickly "
" Dr Millets and staff treat my kids with care and love . Thank you. "
" Thanks for your services, great job EVERYONE...! "
" Thank you everyone for your services...! "
" Wonderful staff. I feel comfortable and well cared for. "
" I️ love everything from the parking to the staff and excellent doctor thank you! Dr. Fineberg "
" Our pediatrician is wonderful and very knowledgeable. She takes her time and cares, really cares, which is rare nowadays. My daughter feels safe and that is a wonderful feeling for a 13 year old teenager. I, as a mom feel safe as well. "
" I had to cancel the appointment. "
" My boys love Dr. Hilda Benjamin. She always makes them feel comfortable and safe. She also is very thorough with everything and hears us out. I’m so glad we found her as a doctor for our children. "
" All was fine EXCEPT the wait in the waiting room_ it took us 2 1/2 hours plus of waiting to get 1 vacine which took 10 seconds...it was really bad "
" Loved service and made it my kids primary doctors office "
" The nurses (especially) and office staff at the Agoura Hills office are considerably more courteous, helpful, and friendly than the ones at the West Hills office. "
" This was the third visit to the hospital for my kid and each time his immunization records where checked but the data does not seem to uploaded in system until the visit on Nov 1st which was disappointing apart from that the Doctor Ms Beth gave very good explanation on the kids condition and when the next immunization is needed. "
" As a first time mommy, I worry. That being said it is very reassuring to know that "Kids and Teens" is there when we need them. Our last visit went as follows: We woke up Halloween morning super excited about trick or treating unfortunately our little Butterfly seemed to have pink eye. I panicked ( Just the thought of our little Butterfly infecting the entire neighborhood with pink eye was terrifying , I had to be sure). I called " Kids and Teens" my call was quickly answered by a very friendly, reassuring woman who promptly offered either a morning or afternoon appt THAT DAY! We took the three o'clock. At 5 minutes to three we arrived to be greeted by a smiling receptionist ( dressed as a witch ) who sat us in the very clean "sick room" where we used a computerized handheld tablet to check in, after reading only two children's books, the receptionist/ nurse/ witch took our Butterfly's temp, weight and vitals. She talked to our two year old Butterfly in a sweet caring voice, making little beep noises to put termometer in her ear and counting to 10 in unison when talking vitals. She walked us to the very colourful exam room decorated in a underwater theme, where we waited just a few minutes for our Doctor (also dressed like witch) who very patiently examined our very energetic little Butterfly . Yup it was Pink eye and she was contagious! Thank goodness for the team at "Kids and Teen's" the neighborhood was saved! Yes, it's true we did not get to go trick or treating this year but having "Kids and Teens La Cañada" by our side was really a treat! Thank you. "
" I LOVE THE NEW DOCTOR SHE WAS AMAZING VERY CARING "
" It's annoying to have to go through all the questions again at check in, should only have to if there is a change but it seems part of the process and not necessary "
" The doctor and staff are wonderful, kind and very caring. My only gripe is that I’m never seen at the time of my appointment. At one point I thought they forgot we were in the room since we were there for so long without being seen. Love everything but the wait time. "
" Dr. Snyder and the staff are outstanding! "
" Love love love the Van Nuys office staff they were amazing and the Dr is beyond amazing. "
" It was a pleasure to have time with Doctor Benjamin...we felt fully included and had no questions unanswered. It was such a good experience.! "
" Doctor Hilma Benjamin is an amazing doctor and woman. We are very happy to have her in our life. Thank you doctor for all your attention and dedication. "
" Thank u all for all the hard work u guys do at all locations thank u "
" Best doctors for kids & teens, excellent care, i’m pleased with all the people that work there, so grateful that we have these quality providers especially Dr. Harder she’s amazing! "
" My kids had a change of insurance and we arrived 25 minutes early so that I could get started with all necessary paperwork. I was told to wait, then given the tablets to begin (for both my kids, so double the paperwork) after a family who showed up 15 minutes after I did received their tablets and got started. I would have never come in so early if I'd know I'd be overlooked, then finally seen by the nurse an hour after my arrival. I will probably try a different location next time hoping for a better outcome. "
" Dr Millet is such a great dr. "
" Dr. Fineberg is our most trusted physician. His personal manner, understanding, and practice are superb. "
" My check in process, wait for shots were both very long. Had to ask for progress a couple of times. "
" Dr Snyder is fantastic. I would recommend him and the practice to all my friends and family. "
" Thank you, Great job "
" Dr. Snyder is fantastic. His only shortcoming is he is not an internist. I would go to him. "
" This practice has being my children's doctor since they were borned. I am not sure what's going on but lately the wait time has being horrible. I waited 1:30 min to see the doctor and my visit took 2 hrs. The doctor had to enter the referral for my son to see a specialist. Doctor should be there to check the patient and move on. Having the doctor do the referral is very inconvenient for us. We are the ones waiting. I will give this practice one more chance but if the wait time is the same, I will move my children to a different practice. Also front office was short in staff and for the quantity of patients you guys have you should think in hiring more people. Please hire someone to take care of referrals. This new system is not working for me. I am a mother of five children and the time I spent in the office was unacceptable. Love the service and doctors, however, the wait time is unacceptable. Hope upper management can do something about this issue. All they need is hired someone to be incharged of referrals and more receptionist. "
" You have a great doctor, Dr. Orlando Ayala, he is the best !! "
" I changed insurance plans JUST so I could stay here! It's an excellent place, everyone is friendly and we always feel welcome and at home there 😊 "
" The doctor takes her time and I feel she went the extra step to have my kids checked for things that were of her concern. I feel she cares. My son has seen her for sinus and allergies a few years ago in northridge and we were very happy with how my son was treated by her. I would like to continue taking my kids to her at encino. It overalll I love kids and teens clinics. Thank you for all that you do for our kids. "
" I love the clinic, they all know how to take care of my little girl. Dr. Bast is very helpful on mommy tips, she sure knows how to make the visit worth it. "
" The wait time is usually an hour even with appointment. Anyway to improve this? "
" Love Dr. Ayala!!!! "
" Yes we're satisfied with how fast is taking care "
" I love love love Dr. Harder, we would not be a Kids and Teens if it were not for her and we would leave if she left. I do not like the tablet check in system where each time we visit I have the enter the exact same information...... it is quite a waste of my time. "
" Excelente Servicio!!! Gracias!!! "
" The only thing is that we waited 1 hr for an appointment previously scheduled. I'm not sure if they squeezed us in or they were running that far behind, but our issue was not an emergency. "
" Thank you to everyone in the office for taking the time and patience to give Spencer my BIG BOY his shot. :) "
" I changed my doctor to this office and I am so glad that I did. My son absolutely loves it here "
" My kid came for immunizations and I know at this very same office, there used to be this little plastic thing they used to squeeze her arm and it seemed to make a big difference on how much it hurt them. They don't have these any more and I just don't get it!! They must cost $1 or less to have and they don't have this simple thing to bring up the comfort level tremendously. I really wish these would be purchased again and used for all kids getting their shots. Otherwise, no complaints. I always like everyone at the office and never have any trouble with appointments or anything else. "
" normally the nurses are amazing! This time the nurse was younger and seemed less experienced with handling kids, but still she was not bad. "
" Dr.Bass, Antoinette, Betty, Angela, Angie always fun, supportive and amazing with my family. "
" Love the service you guys girl very very good service love bringing my granddaughter there "
" Everyone in the Pasadena office and La Cañada office always strive to give us the best service as possible. The nurses and receptionists are extremely helpful and always help with any concerns we may have. They make themselves available whenever we have any concerns. I feel very comfortable with them caring for my child while we are there. Wait time is excellent as well. "
" We love love love love Angie at the La Cañada office. She is the best!!! "
" Thanks for accommodating. "
" Angelica? A nurse with a name similar to that is the friendliest and most helpful nurse I've ever dealt with. My children love her "
" I was worried when everything at my old dr's office was changed to kids and teens but they have been great and I was wrong. They are great and they kept most of the staff that my kids have known for ever. As well, they learned lots of great new people! "
" I am happy the receptionist gave me an alternative to this office when in need. I extremely am happy with this office visits!! "
" Was so happy they were available to see my daughter. "
" La atencion es super exelente la enfermera super exelente virginia muy linda exelente atencion!! "
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