North Texas Dermatology Plano Location
North Texas Dermatology Plano Location
5805 Coit Rd Suite 203
North Texas Dermatology Plano Location 5805 Coit Rd Suite 203 Plano,TX 75093
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" Pam is absolutely fantastic - 100% trust her for my care. "
" I love Pam Murray and as far as I'm concerned y'all can do no wrong. "
" Pam Murray is a two written just PA. I appreciate the aggressiveness in treatment for skin cancer. "
" Dr. Quinby went out of her way to assist me in scheduling a needed procedure before I would be out of town for the Christmas holiday. Also, her assistant did an excellent job before Dr. Quinby came in to exam me. "
" They are the best and no waiting "
" Both the medical assistant and Dr. Quinby were pleasant and asked how I was doing - I felt Dr. Quinby was thorough and cautious, which I appreciate. "
" I always get caring and professionalism at your office. Dr. Matter knows what she's doing. I trust her implicitly. "
" Dr. Matter is the best dermatologist in the area. She takes the time to explain her findings during a routine body skin check. She is professional and is very courteous. "
" Dr. Matter is very knowledgeable and very nice bedside manner. My visit was quick and very pleasant. "
" Everything thing is always both professional and personal. "
" I visit North Texas Dermatology twice a year to check my moles for cancer and I highly recommend them to anyone who needs skin care. "
" Very organized. No wait. Excellent customer service "
" Leslie is an awesome med assistant. Super helpful and very nice. I love Pam too, she's a great derm. "
" Dr Rachael Quinby has been my dermatologist for many years. She has always been most courteous and professional throughout her career while examining and performing essential procedures on my behalf. "
" Dr Mattar is “The Best”. Very professional, on time, and personable. "
" Dr. Quinby has great bedside manners!!! So glad she was still with your company after leaving Texas for 2 years And returning! "
" I am very happy with Dr. Gustovich. I have recommended her to family and clients. "
" I don't have the best insurance coverage. I so appreciate the effort and help in working with my coverage. "
" Dr. Gustovich is excellent! "
" Dr Quinby is the best dermatologist I have ever used "
" I've been a patient of Dr. Matter for a very long time. I keep coming back because of the amazing experience I have every visit. The staff is amazing, super friendly and professional. Dr. Matter is so thorough and friendly, as are the other doctors, and I always leave knowing exactly where I stand from a skin health perspective. I have referred everyone I know and will continue to do so... "
" Everyone at NTD has always given me excellent service. "
" Always the best! "
" I enjoyed the Halloween costumes :) "
" The assistant and doctor were so kind, cheerful, professional and personable. I really had a nice visit - thank you, Lisa "
" In my opinion, this is the best medical practice I have ever witnessed. Without question from receptionist to the doctor, every one consistently is the best at what they do.The consistency has been there since I started using them about 7 or 8 years ago. "
" EVERYONE, from front desk to checkout was so courteous, friendly, and professional. Even the interactions with other patients sounded friendly and warm. You all get an A+!! "
" Always excellent. "
" Glad to have a new dermatologist. Recommended you to my wife and she will make an appointment to start with your practice. "
" Great experience and great people "
" 100% confidence in Dr Matter and team. Very smart and super friendly. "
" I have been a patient to Dr. Matter for over 10 years. The service out of the office has always been amazing. Dr. Matter is an awesome doctor. I have recommended many friends to her office. Very happy! "
" Pam Murray and Mary, Pam’s nurse, made my daughter feel comfortable and they treated her with respect. Both spoke with her to make sure she understood exactly what her skin care plan was and answered questions in a thoughtful and respectful manner. It was wonderful how they treated her as an equal and included her in creating a plan that would work for her. As a parent I appreciated how inclusive they were with her. I would recommend them to anyone with a teen who need skin care help! "
" Very professional office and care group. They actually changed the radio station on my request for county, awesome Doctor has excellent bed side manner and exlplains the process and answers all my questions "
" Care and help at North Texas Dermatology has been consistent, thorough and helpful. "
" Pamela Murray is great at what she does, I apologize for not catching the nurses' names who have helped me but they have also been great! "
" Love Dr. Lockhart. "
" Love Dr Pam Murray!!!! "
" Dr. Matter is great, very good doctor and very personable with patients. All of the Medical Assistants and front office personnel are always friendly and courteous. "
" Excellent all around experience. Compassionate. Professional. Will be my go to for all dermatology needs for the foreseeable future. "
" My only comnent is that I prefer to use the pharmacy of my Choice, not the one of your choice. This needs to be addressed at this practice. "
" After an appointment I feel very confident that I received the best possible medical care possible. "
" I am very pleased with their service.i saw Dr.Gustovich ,she was very caring and was very clear on my diagnosis.Also medical assistant Aida was really great.she took really good care of me. Overall a great experience. Highly recommended... "
" Everyone at this office has always been very congenial, professional and knowledgeable with regards to any matter addressed. "
" Dr Matter's experience and medical training definitely show through in the outstanding care she provides in her treatment of my skin problems, "
" The nurse was aggressive and rude. She also used an offensive word. I called and spoke to someone about it. "
" Pamela is so excellent ! I first found her from a recommendation from the dental office across the street a couple years ago who also said she was excellent,in fact I like everybody that works there ,they’re all very nice people and make you feel like family, I give them all A+😎👍 "
" Super nice "
" Dr Christie Matter is the best. She is very professional, friendly, and very intelligent. My favorite doctor of all. Her staff always smiles. All of them have such a great sense of humor. "
" I was blown away by how kind everyone was. It wasn't my first time in the office, but was treated like a VIP. I want to say how grateful I am to everyone there. Have a great day! "
" Love Pam Murray. She is so friendly and thorough. "
" Love Dr Quinby! She is great. Her assistant in the room was very professional and caring. Did not feel needle for numbing at all. Great personality. "
" Aidee was my medical assistant and she took excellent care of me! There was some trouble with my hand bleeding more than normal where the Dr. biopsied and I feel Aidee went above and beyond to make sure she got my hand cleaned and bandaged it extra bandaging so it wouldn't come off after I left. She even gave me some extra guaze and a couple bandaids in case I needed them after I left. "
" In the future please don't schedule any appointments for me prior to 10:30 am. Thanks Charlie Blewitt 214-929-0926 mobile best way to reach me. "
" Dr. Matter is wonderful!! I was referred to her by two dear friends and have not been disappointed. Best doctor I have! "
" Everyone was very helpful and happy to serve me. A great overall experience "
" This medical practice is the way we wish all medical practices would be--professional staff, patient-centered, and a stress-free setting. "
" I have been cared for by NTD for many years through a number of difficult challenges and they have always been exceptional in every way "
" Love dr Lockhart and the whole staff. "
" I’ve been going to North Texas Dermatology for ten years and it’s always top notch. "
" I Love this office the staff is awesome! "
" Dr. Lockhart is always concerned about skin problems, even if they are minor and are not dangerous. Her attitude is always cheerful, and she does not rush through the appointment with the patient. However, she's very careful to be on the safe side and have something checked at the Lab if there could possibly be something serious. Great doctor. "
" Dr. Quinby is wonderful! "
" The medication prescribed cured the rash on my hand and leg. "
" Able to fit me in quickly when a suspicious spot came up and wanted to have it checked out quickly. "
" Wait time was extremely long. I showed up 30 minutes early for my appointment and didn't see doctor until 40-45 minutes after my scheduled appointment time. This is the only factor affecting a less than excellent rating, the rest was great. "
" PA Pam Murray is the absolute best. I cannot say enough about her. Of all the medical personnel I have ever been to there is no comparison to Ms. Murray. A true asset to the medical field. "
" Love Pamela Murray!! "
" Love this office, the people who work here make you feel like a human! Good job! "
" Always a pleasure when I have an appointment! "
" Everything is great. Thank you. Even with insurance I am about priced out of your services. After this year I may not be able to be back. "
" Love Dr Matter...She has been my dermatologists for years....she is very knowledgeable and explains everything to me. "
" Found Dr Lockhart from a recommendation and I have recommended her to others. "
" I recommend Dr. Matter to all my friends and family! "
" I am always pleased with the service and care I receive at the Plano office. Pam Murray is the BEST! I appreciate her knowledge, care and concern. "
" Not sure why I received three of the same survey but I did answer them and send them back. "
" Pam is fantastic - so knowledgeable, always so professional yet great "bedside manner" "
" I am not big on recommending Drs. as that is a pretty personal. Whom I like may not be another's cup of tea but I recommend North Texas Dermatology all the time and Dr. Gustoffsin (whose name I am sure I miss spelled). My spelling might not be the best but she is one of the finest Drs. I have seen. Thanks for being so good and for having a wonderful office staff. Believe me they make a difference! "
" Special thanks to Dr. Quinby and her Assistant... they were great and I appreciate the Receptionist for getting me in that afternoon! "
" My appointment with Pam was prompt as usual and absolutely "the best". "
" This office is the best I have ever experienced for keeping appointments on time. Outstanding. "
" Dr. Matter always provides me with competent care and professional courtesy. "
" The doctor was exceptionally thorough and helpful. "
" Best Dermatology group I have ever used. My husband's first visit (and he is hard to please). He was won over by everyone (doctor and staff). "
" We had issues getting our prescription filled both with the online pharmacy and with the help we received when calling in trying to get information about our prescription, but the office staff was all great. The dr and her assistant are amazing. "
" I am impressed by Dr. Gustovich's ability to treat my problems and explain the procedure as she works. She is always calm and makes me feel calm. "
" Dr. Lockhart does an excellent job. She is thorough, knowledgeable and has good interaction skills. The practice is very good. I have been treated by one of the other doctors and she was very good, as well. The appointments are on time with excellent reminders as the appointment approaches. I Highly Recommend them to anyone needing dermatology care. "
" Dr.Matter is a very knowledgeable and capable dermatologist and puts me at ease as a patient. "
" Dr Gustovich and Victoria were excellent as always! "
" I had my baby with me and everyone was so accommodating and nice! It's stressful taking a baby out but everyone at the office made it a breeze. Thank you! "
" I felt very reassured that what I thought could be trouble spots were not! Awesome experience! "
" Three things. First, it's nice to have music in the waiting room now, so please mute the television, as it's really annoying to have it conflicting with the music. Second, I love the music in the examination rooms - good choice of songs and the right volume, which makes the nervousness of being a patient more tolerable, so why not leave it on when Dr. Matter walks in? If the patient doesn't like it, they can asked that it be turned down. Third, when a patient like me tells the check out girl I don't have insurance, why doesn't she automatically give me the discounted rate for cash pay up front, instead of making me have to ask and then get a refund on my card and start all over again! "
" I'm not easily impressed by most medical professionals. A doctor with great beside manner and skill with a caring, patient staff is a rare find!! Thank you so much. I have recommended and will continue to recommend this office to everyone!! "
" Love Mary and Pam! "
" All was great!!! "
" Most of the treatments are horrifying (Freeze/Burn/Snip/Lance/Inject), but the staff are excellent, technically proficient and get it done right the first time. I look forward to my visits. "
" Pam is the greatest!!!!!!!!!!! "
" I really love this place! Everyone is always so nice and seem to enjoy what they do. Also, Dr. Matter has been great with my treatment plan. She doesn't try to rush me out of the office and always listens to any concerns I may have. I will definitely recommend North Texas Dermatology to my friends and family in the future. "
" Dr Gustovich is excellent our whole family are patients of her's and we appreciate her "
" Pam is great, she always welcome me with the big smile and always friendly. "
" Dr. Quinby is always so professional, kind, and thorough, and patient. Her medical assistant is equally so. I always feel so very well taken care of. Please tell them both. Thank you to them, Janice "
" Awesome appointment "
" Pam was INCREDIBLE- very thoughtful, and informative. "
" Dr Quinby is very kind and explains your condition and the solutions. "
" I love Dr Pam. She is always so thorough!! "
" I find your overall operation to be highly professional, efficient, and responsive in every aspect. "
" Everything was perfect, except for when I checked in I was told my appointment had been cancelled the previous day. I had confirmed (via text) several days before and showed it to the receptionist. "
" The medical assistant was fantastic. She answered a lot of my questions, particularly as to the insurance end of my pending procedure. She was knowledgeable and personable. Best part of my visit. All of the staff were excellent. "
" Ever since I began using N. TX Dermatology, I've found your staff to be exceptional. I always feel at home and am confident the care given will be the best. This time we had a bit of a hiccup in that a blood vessel got in the way and it took quite a bit of cauterization to get things under control. No pain, no alarm on my part. I did have a rather difficult night, though. I had been asked to sleep mostly sitting up. I understood the reasons and did so but for most of the night there was more than the usual amount of pain. It was controlled by pain medication I already take for severe knee problems and I used ice pack. Got some sleep and things are much better this morning. Care and instructions were excellent. Guess I've just worn my skin out in 84 years. Thanks to N. TX Dermatology. "
" I come North Texas Dermatology on a regular basis and everything is always A-1. I have recommended my dermatologist Susan Lockhart to many friends and family. She is great and I highly recommend her. "
" Dr. Quimby is very thorough and listens well. "
" I love Pam-she is the best!!! "
" Dr Gus and Rebecca are AWESOME! "
" I've been with Dr. Quimby for several years and she is the best! "
" Very friendly and professional staff, always makes you comfortable and taken care of no matter what the medical need is required. Dr. Matter is awesome considering how many patients she works with. Mike "
" Very professional! "
" The was my first time to visit a dermatologist and I was a little nervous.... I was very pleased with my visit and I LOVED Dr Lockhart! I will be back and recommend others. :) "
" This was my first time seeing a Dermatologist and it was a great experience! The staff was awesome including Dr Gustovich who was very professional and personable. I highly recommend North Dallas Texas Dermatology. "
" Dr Lockhart is awesome. However, while waiting for the doctor in the exam room for about 15 minutes with the door closed, i overheard 3 -5 staff gathered and talking about all kinds of personal items that were clearly not work related. It makes me nervous that medical office staff are both distracted by non work conversation and they seemed not too realize that there are patients behind those closed doors -- just seemed to be a very unprofessional atmosphere. I am in the business of running medical clinics and this type of behavior wouldn't be acceptable, and i hope someone who observed it would share such with me, hope you feel the same. "
" Always a good experience "
" My family has always had a great experience at this office! "
" Got there early and I was taken early for my appointment.Outstanding service. Kudos!!! "
" Never have been disappointed! "
" I love Pam. She is great. I wouldn't consider seeing anyone else. "
" Thanks‼️ "
" This is the most efficiently run doctor's office I have ever been to. I have been going to N. Texas Dermatology for many years. Appointments are always on time. From the receptionist, to the assistants and the doctors, all are friendly, professional and knowledgeable. They are very patient with questions. I remember only one time I had to wait for more than 15 minutes (usually less). This delay was caused by a doctor emergency. The staff were upfront with the problem and offered alternatives so you were not sitting there wondering what was causing the delay. I always feel well taken care of at the conclusion of my appointment. "
" Dr Quinby & staff are The Best! "
" Wonderful visit! Dr. Gustovich and all staff were very kind, courteous and answered all my questions. "
" Pam and staff are always professional and courteous! "
" My only recommendation is to be prompt about honoring other people's time by not having them wait in reception. I had an 8:30 appointment and had to ask about schedule at 8:50. To be 20 minutes behind that early seems like poor scheduling or lack of concern for the schedules of patients. "
" Thank "
" Clean, nice facility. Dr. Very caring but not good at giving a clear diagnosis. "
" I love Pam. "
" Mary was AMAZING with my daughter! She was so nervous but mary really helped her through the visit and kennedy have her a HUGE hug when it was over!!! "
" Dr. Quimby is awesome. And I believe her name is Greta, she is so kind and made me feel so comfortable. She referred me to the next door aesthetician and I can't thank her enough. Prompt lab results and comfy, clean environment. Will always stay with this practice. "
" I told the check out person that I just love coming to your clinic because everyone is SO nice and I think Dr. Matter is THE BEST!! Thank you for all that you do to provide such caring, professional care. "
" Dr. Lockhart is one of the best! Norm "
" Dr Lockhart is always very friendly, efficient and very knowledgeable. "
" Dr. Lockhart is superb! "
" No waiting - got right in at my scheduled apt time. Much more convenient location for me. Loved Dr Matter Definitely going back for my check-ups "
" Professional and courteous from start to finish "
" On time, efficient, helpful, professional. "
" My only complaint is that last week when I came in the Dr. diagonised me with sariousis (sp), and I stated that I do not have that, no one in my family does, but she was certain and told me to just use the ointment she was prescribing. Over the next four days my systoms got better on my eyes but much worst everywhere else. I was absolutely miserable Friday, Saturday, and Suday. On Monday, Pam was great, she confirmed that I do not have sariousis (sp) and that in fact I was dealing with a prolonged exposiure to something like poison ivey, and she put me back on the steroid program to wipe out my irritation. I was a little surprised to have to pay for another visit, since I was mis-diagonosed. Pam is the Bomb-diggity!! In just 24 nours my fingers are almost normal, and my itchy area are tollerable, it will be several more days before I feel "normal" but compared to this past weekend, I feel 1000% better. "
" Everyone is so nice and helpful and Pam Murray is so knowledgeable and thorough in telling me what is what. This this my dermatology office forever! "
" Dr Gustovich is an excellent doctor with very good customer service skills. I wouldnt even thing about seeing anyone else, although everyone there is good. "
" The entire staff was very friendly and helpfu. Exceeded all my expectations of visiting a doctors office "
" The receptionist was not very nice. I admit I was late because I thought my appointment was 30 minutes later, but they never said hello or how are you? When I was leaving, I asked a nurse? assistant? if they had any takeaways or samples because usually they give me some and she sneered and said "like what?" She was very rude. But I love Dr Quimby and she is wonderful. Bottom line I will be back. "
" Very professional and caring. "
" Been going to Dr. Quinby for several years now, and I can say I'm 100% satisfied with the care given. I would recommend her to anyone without reservation. "
" I always feel very well taken care of by Dr. Matter. "
" As pleasant and prompt as always! "
" Pamela Murray is the absolute best! "
" Love, love, love my dermatologist and her assistants❤️ "
" Dr. Quinby is the third dermatologist I've seen over the past few years and I really like her and the whole experience at her place. Everyone is always so helpful and seems happy at their job "
" I've always had a positive experience with this office and the doctors. I highly recommend them to other patients "
" I always feel like I receive excellent care at North Texas Dermatology. I always receive patient explanations and instructions and all additional questions are answered. "
" Always a great experience. "
" I recommend this office all the time & have several friends, and their spouses, who now come here. I've been coming here for a number of years & love it. "
" Your personal were very helpful and friendly I felt like I was part of the family. "
" 1st. class - every where !! "
" Have been going here for years and highly recommend. Dr Gustovich is a caring, amazing Doctor. "
" Great visit coming back for additional services. "
" Dr Quinby is an excellent doctor and would definitely recommend her. "
" Office personnel are always friendly and courteous. Dr. Matter is very efficient but also has a great personality that makes you feel at ease.I have had a number of basel cells found and treated. I have recommended her to all my friends. "
" Every person I had an interaction with during my visit was friendly and professional. "
" Efficient, answered all my questions, provided resources for the meds I needed and the most important was office hours that I could return to work and not miss too much time. Might try the Coit location as it is closer to work but the time was not available when I needed it. Great experience. "
" Great experience! "
" Dr Matter is great "
" Pam Murray was and always is amazing. I live in Prosper and could go to the Derm 5 min from house, but it's worth the 40 min drive. She's very knowledgeable, easy to talk to and makes you feel comfortable. "
" Pam is great! Very personable and explains medical issues to make it easy to understand. "
" Great team! "
" I arrived early and was called back just a few minutes late. Reception got me checked in quickly & efficiently but wast not proactively helpful. Wanted to scan insurance card when insurance was already verified. I hate filling out and providing redundant information. Med Assistant was very pleasant and helpful. Med Provider was very pleasant and thorough. Check-out got me out quickly and set next appointment. It was a quick in and out. "
" always excellent treatment! "
" Mary and dr q have been extremely professional and personable at the same time as well as the assistants. "
" Dr. Carla Gustovich and Victoria are a great team!!! Thank you for your care!!! I already feel better!!!???? "
" Pam always does a great job!!! "
" Pam Murray is an awesome dermatoligist. I would recommend her and the entire staff to anyone. "
" Dr. Matter, Victoria and Monica were all excellent in all the above categories. "
" Everyone at Noth Texas Dermatology are caring and extremely helpful. I am so thankful to be able to seen there! "
" I have been Dr. Gustovich patient for 5 years; she is always so kind, warm and understanding. "
" Wonderful facility! I'll be back for any dermatology needs! Love this doctor, she's smart, warm, and fast! "
" I have been a patient of Dr. Christie Matter for 14 years and think she is the best! She is thorough, explains well and seems to really care about my well being. "
" I do recommend this Provider when asked for a recommendtion "
" Pam and Mary are great "
" Very organized, professional, and efficient. Love the providers and staff. Dr. Lockhart is awesome! "
" I'm glad I found this place! Everyone is always so nice! "
" Pam Murray and her assistant are amazing! Since I have to have skin cancer checks I can't imagine anyone better or more considerate! Thanks, "
" Love Pam and staff! Take good care of my kids! "
" Dr. Matter and her staff are always above par and through. "
" Very professional run office and the Doctor did a great job of answering my questions, so that i actually understood the information. "
" Pamela Murray and her nurse always makes my appointments a personal experience. They care about me, my care, and making sure I understand what they are doing. I truly appreciate them and the staff for creating a personal,caring atmosphere. "
" I have been with this practice for many years. Everyone is friendly, efficient and well trained. The waiting area is beautiful and comfortable. My medical assistant this week was exceptional; she was intelligent, kind without being fake-friendly and her ability to administer the shots was impressive and nearly painless! I always feel well taken care of without feeling rushed. I have utilized several different doctors from the staff and the service, intellect and kindness have always been flawless. Thank you. "
" Wish I could clone your office team and environment for all doctor's I have! "
" I received two surveys. This one has 2-3 more questions than the first one. Neither survey referred to a specific visit so I don't know if either is for me or for my wife. "
" I had an issue with having to fill out paperwork with the exact same information, even telling them Nothing has changed. Just a waste of time and paper. If I needed to update something, i would have said... Yes, this changed. But nothing was changed. I loved and felt very comfortable with the Doctor I saw and appreciate their professionalism. "
" Ya'll are always wonderful. Coming to a dermatology office is always a bit scary for someone like me, who has both a personal & genetic involvement with skin cancers. But your staff are all so professional, yet warm and reassuring as well, that I always leave with a good feeling, even when I have had a procedure. I couldn't as for better care. Yours is the third dermatology office I've been associated with over the past 35 years or so. My first, in Phoenix was also wonderful and my late husband & I used that office until Dr. Targovnik retired. Then, I use her predecessor, but was not impressed or comfortable. But since moving to Plano, and finding your office, I feel right at home again. Wonderful, really. "
" Dr Pamela Murray is a very caring and thoughtful doctor. She is also very professional and knowledgeable! "
" Ideally, you would modernize to a sign in system where the patient just needs to update information that has changed rather than filling in entirely new forms with information that never changes. Most doctors have this now...it is 2017 and the technology has been around for quite a while. Filling out entire forms by hand is frustrating. Thanks for considering. "
" Dr. Matter and her Medical Assistant are the best. Would highly recommend. "
" I have been a patient for a few years now and I am extremely happy with the care/service I receive. I always recommend your clinic to others. THANK YOU Pam for the GREAT care!! "
" As always, everything is always great. Even to see the doctor is right on time "
" Everyone is very professional and respectful! "
" you GIRLS are great !! "
" Always a great experience with Dr Lockhart. Our family has always been treated with upmost respect and professionalism. "
" Dr. Lockhart is excellent and has really helped me. I highly recommend her. "
" Dr. Gustovich is always caring in her examination and provides a description of what she is going to do before and as she is doing it. She cares for her patients and their well-being. It is so refreshing to have a physician who doesn't make you feel rushed or like they have to get to the next patient. Her medical assistant/nurse is also very communicative. "
" I am very happy to have found North Texas Dermatology and Dr. Gustavich. This staff in this office is one of the friendliest I've ever known. "
" Well run office, friendly staff... "
" Love, love, love your new decor. I am quite the believer that your surroundings in a doctor's office contributes to the satisfaction and assurance of quality care for the patient. Good job!! "
" As always, great staff and care. "
" You have a great office. Everyone is friendly, helpful and professional. I also like the new renovations! "
" Doctors, PA's, & Staff are always super with a great positive & helpful attitude. "
" Dr. Q is the best. "
" They were extremely helpful and provided great care. "
" Highly recommend NTD, I have been going to Dr.Matter for many years. She is an excellent dermatologist and she takes the time to answer my questions. "
" Everything was handled in a very professional manner. Instructions were good and understandable way. Alternative treatments were explained. Appointment was on time and handled quickly and efficiently. "
" I wasn't seen till 20-25 minutes after it was supposed to be "
" 1st. class all the way. "
Mary gay M.
" I forgot to ask the doctor about an issue for which she had sent a prescription; that, however, was not her fault. "
" We just wish Dr. Lockhart was more personable & took more time w/ us. "
" I am looking forward to my next visit when I will have the results of 3 areas sent out for biopsy. Then I will have questions. "
" Great service by great people! "
" Business office staff went the extra mile for me! "
" Pam Murry is just the best. I recommend her to everyone who needs a dermatologist. She is friendly and personable, thorough & quick. She also always answers any questions I might have. I always leave there feeling that I know exactly where I stand. "
" Dr Quinby snd Britany were great! "
" The Doctor and staff were very professional. Dr, Mater is superb, we have used her for over 15 years. She is an excellent Doctor, very knowledgeable, personable, and extremely thorough. Highly recommended!! "
" Dr. Quinby and her assistances peeled me off the ceiling when I first came in. She was clear with her explanations what I should expect in the months to come. With confidence she told me that my wrist and hand coloration would improve. Very glad I had her as my Dermatologist. "
" Dr. Matter and the staff make me feel very comfortable and without any anxiety to what is being done. "
" I have been going to see Dr Matter at you facility for many years and the experience is always first rate! "
" Great service "
" I would whole heartedly recommend North Texas Dermatology to family & friends. The office staff are welcoming, professional and pleasant consistently. A pleasure to go to an appointment. And the updates to the office and waiting area, over due - but finally wonderful! "
" The staff greeted me with a smile and were very friendly and professional, both during checkin and checkout. In the exam room, Dr. Matter and her assistant were very thorough with my exam, answered all my questions, and gave me a clear plan forward. I highly recommend them to others! "
" My entire family goes here because we are pleased with the care North Texas Dermatology provides. "
" Always excellent service. "
" This is a very professional organization! "
" Everything was great!!!! "
" Dr. Pam is great. "
" Dr. Matter is the best thing I have ever done for my skin! She has helped me with everything from acne to identifying and removing pre-cancerous moles. I highly recommend her to all my friends and family. "
" I send many people there because of the quality of service I receive; the front desk, Dr. Quinby, Brittney, the check out personnel need to give PR lessons to other offices. The most important quality I see is the time given to answer questions. "
" Always extremely professional, friendly and super efficient staff! Wish all my doctors offices ran this smoothly! Beautiful new lobby furniture and wood floors too! "
" Dr. Lockhart is wonderful. Her assistant (I'm so sorry I don't remember her name) was so kind and helpful. "
" Love Dr. Lockhart!! She's an excellent dermatologist with a delightful and professional manner. Her explanations are thorough, easy to understand and she's always willing to answer my questions. I dread the frequent skin cancer checks, but she makes the visits less anxiety-provoking with her friendliness. She is rarely running late and at my most recent visit I had barely gotten into the lovely paper gown and she was ready to enter the exam room! Highly recommend her! "
" Great practice. Only complaint is just wanting hours expanded. Very difficult for my high school student to miss school. "
" Everyone from the time I walked in the door to the moment I walked out the door was so pleasant, polite, detailed and professional. Would highly recommend to everyone I know. What FANTASTIC customer service. I wish all of my healthcare providers were this office. They could learn a lot from the doctor and staff. "
" So glad I found Dr. Quinby & North Texas Dermatology! Everyone is so friendly and the practice is run so efficiently. "
" Wait time vanished! Our visit was on-time, thorough, and we left the office with a smile. The new reception area is gorgeous but don't want to spend too much time there :) "
" Didn't have to wait long and got out quicker than before. "
" Pamela Murray provides excellent care, with thorough explanations and follow-up. It is clear that she enjoys her work and is interested in those in her care. "
" I appreciate that the office respects my time and makes everything move along in a timely manner. Dr. Lockhart and staff are great!! "
" I always feel well treated and honored as a patient here. I usually see Pam Murray and I find her very friendly, yet very professional. Always explains what she is doing and is very thorough in her exam. "
" Dr. Matter has seen that I am always in the best of condition. If something needs attention, she is able to provide the solution. "
" Been using them for years. Great dermatology health providers. "
" I have recommended Dr. Lockhart to several people, and they too are very pleased with the care that they are given. "
" Pam sped through instructions and was off like a flash...it was the assistant's job to made sure I understood, which I appreciated. I wish Pam was a little more relaxed, I bet she wishes she could be, too! "
" Great Doc and Staff! "
" Friendly, helpful and very professional. "
" I have to compliment Dr. Matter and the staff at this practice. They all have a great rapport with the patients and I never have to wait very long when I get there for my appointments. I very much appreciate that they consider my time to be as valuable as theirs and don't keep me waiting for long periods of time. "
" Great staff! Great attention to detail! "
" I have recommended to a lot of other people, "
" I have been a patient for 10 years and my husband for 5 years. I love this practice, all the doctors and the staff. I am always treated with respect and genuine kindness. I have been to both offices and the same can be said for both. "
" Great dermatologist office, DR's, and staff! Very respectful and attentive to my needs. Low wait times. I have already recommended them to family and friends. "
" Thannks "
" Great Service as always. I tell people about Pam Murray and North Texas Dermatology all the time. Thanks for being such a great office. "
" I have always received exceptional care from Dr. Quinby. My appointment was on time with no wait, the lobby remodel was very nice, and everyone was so friendly. "
" Dr. Christine Matter is sensational, caring, thorough, sincere and possessed of good humor. I love her! After 30 years with the now retired Dr. James Herndon, I have been fortunate and enchanted to be taken care of by Dr. Matter since 2009. "
" I love this entire office! I feel very well taken care of and Dr. Gustovich is kind and gentle and professional! "
" The conversation with my provider, and her assistant carried on , throughout, my procedure. Over before I knew it. "
Van anh N.
" Kristine Kucera is the greatest dermatologist I've ever known. "
" You ladies are great! "
" Dr Q is awesome "
" Always feel like I get the best care "
" Dr Matter is thorough, takes her time. I feel that she takes my health and any questions I may have seriously. "
" Appointments at Dr. Matter's office are always on time and efficiently managed. "
" Always feel confident of the care I'm receiving. All the of the staff are friendly and go about their jobs efficiently and are careful that nay discomfort is kept to a minimum. "
" Pamela Murray is the absolute BEST!! We will never go anywhere else. "
" Prior to my appointment, I was extremely out of sorts with the unknown of my skin condition. But during my visit, I felt comforted by the teamwork in responding to my questions and resolving my concerns. Thank you "
" Pam Murray is always most efficient and sweet! "
" I am a regular patient of Dr. Christi Matther. Even though I drive from the far northwest side of Frisco, I wouldn't think of switching to someone closer. Dr. Matther's professionalism and friendliness can't be beat. The office staff is courteous and helpful. I highly recommend this office. "
" I liked the fact that they wrote down the instructions for my daughter. They also were very helpful in calling in the prescriptions to the right places. "
" Explained clearly and was thorough. "
" In and out in less than 30 minutes, the type of visit you hope for. "
" Dr Gustavich is calm and caring! "
" My only complaint would be that I had to wait for Dr. Matter for half an hour. "
Mary kaye S.
" Dr Matter and her staff are great! It's so nice to have a doctor with personality and professionalism both!! I have recommended NTD to lots of my friends. My husband and daughter are also patients. Keep it up! "
" I am always very impressed with Dr Matter's office. "
" Very caring "
" As always great staff and Doctor "
" Very positive experience! "
" Should not have to ask patient to fill out forms with information that you have, even name should be pre-printed on any forms requesting validation or updating. "
" Personable spends time. I'm not a number. So hard to find these days. "
" Wonderful care and service by Dr. Gustovich and all, thank you! "
" We arrived at 8:30 am for an 8:45 appt., and wasn't called to the back until 9:05. Wait time is consistently an issue. "
" Waited for 45 minutes before seeing the doctor, although they did apologize this wait time seems disrespectful to the patient. "
" I almost enjoy going to see the dermatologist now. Dr. Quinby is great and all of the nurses are wonderful. They have all taken the hassle out of going to the doctor's office. "
" I really am pleased with the excellent professional care I receive. "
" I inadvertently exited without stopping at the desk. I'm an idiot, thankfully someone called for my copay. "
" I was seen very quickly and courteously. Well done! "
" Dr. Lockhart and her assistant are as professional and courteous as a person could ask for. I feel very fortunate to be Dr. Lockhart's patient. "
" Dr Gustovich is the best!!!! "
" Each time I have been to this clinic I have felt so comfortable and my concerns respected and understood by all staff and providers. "
" "Dr." Pam Murray is phenomenal! I know she is not a PA and not officially a doctor; but in my eyes, she is as good and better than MOST doctors! She is thorough, attentive, respectful of both adult and especially child patients and she is damn good at what she does! I have referred her many times! "
" I was able to reschedule on-line with ease. "
" Very professional, very good care and answered all questions we had. Good visit, prompt, on time and very efficient. "
" Christie is always very competent, friendly, answers any and all questions completely. Couldn't ask for anyone better. "
" I wish I could have received her advice in writing. I felt like she was talking quickly and left quickly. She mentioned lots of different products but I cannot remember all of them. I need to call about the prescriptions. I can't remember what they are and it's through the call-in pharmacy. I love the office and what it has to offer. However, this particular visit was a bit confusing and stressful. "
" Pam Murray is one of the kindest people I've ever met. My comfort level with her is amazing and I respect anyone who can take the situation that is needed for a full body skin check and make a patient so at ease. I generally have to wait in the reception area longer than expected but the quality of care I receive and the way I am treated makes me forget that minor inconvenience. "
" Love my Doctor !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "
" Great experience today. Time will tell if the "technical" part of the visit was of the same quality. "
" Thank you! "
" Dr. Gustovich has a wonderful demeanor. Personable, explains clearly. Would highly recommend. "
" Dr Quinby is great "
" I've been in many Dr offices and was extremely impressed with the efficiency of the process. "
" The office was very clean and the staff organized and professional. "
" Thank you for your kind & superior medical care. I deeply appreciate Dr Lockhart seeing Medicare patients. "
" Did not like the hour wait "
" I didn't have to wait but a very few minutes. Very impressed with that! "
" Physician is very knowledgeable. "
" When I asked for a receipt for my payment, the cashier gave me a non-descript receipt. It didn't have the name of the clinic, just a generic receipt. I came back the next day and got an itemized receipt from the receptionist. "
" Pam is the best!!! "
" Dr. Lockhart is the very best. She can quickly distinguish between important and unimportant. "
" I did not have to wait at all. Usually wait times are reasonable. This was great. "
" I have been coming to Dr. Matter for ~18 years now. I have referred about 20 people to her because I find her to be very thorough and very engaged with me. She gives great advice on when and what could be done and I always feel she has my best intentions in mind. She's also pretty funny! "
" Dr Matter explained exactly what was being done and the reason for it.. She did so in such a way that it was understandable. Good session with Doctor. "
" I am always amazed at the punctuality of this office and Dr. Matter. It is so nice to be seen on time and not have to sit in the waiting room or examination room for long periods of time! I feel like someone understands my time is just as important to me as the doctors feel their time is important to them! Thank you! "
" Everyone I dealt with at North Texas Dermatology was outstanding! Dr. Matter, in particular, was extremely knowledgeable and very personable and efficient - everything that is important to me as a patient! "
" Love Dr Matter!!!! "
" Pam is the best! "
" Dr Suzanne. Lockhart is always kind and shows concern about my skin issues (both large and small).. I have so much confidence and respect for her knowledge. "
" As a long time patients; we have always been pleased with the services we receive. "
" Love PA Pamela Murray! "
" Very professional. "
" It was my first visit and everything went as I expected. "
" The thoroughness of my exams is unparalleled. Every slightly suspicious mole is measured and documented so that they knew one had grown by half a millimeter in six months and needed to be removed. I drive from north Frisco every six months for my skin check after havin melanoma in 2003 because I trust Dr. Quinby and her staff to protect my health!! "
" Pam is the reason we go. She and her assistant are outstanding in their manner "
" Even though the office was in the midst of major renovations, the great standard of care, friendliness, and efficiency were maintained. Kudos to the staff. "
" Dr Matter is the top of her field. I trust her completely. I have an one hour drive for my appointment so she must be doing something right. "
" Pam and her assistant ROCK!! Thank you!! "
" Great overall visit. "
" Have already recommended her to others. Loved her compassionate nature. "
" My only frustration was with the confusion on my insurance. I called a few days prior to provide my NEW insurance info and gave group/ policy number and was told it would be taken care of. And then when I arrived, I gave my copy of my insurance card, and and was told that they called my previous insurance company and verified it, which would've been impossible considering my policy was canceled. I then had to wait as they call my insurance company to verify my new insurance which I already gave them the information a few days prior so I wouldn't have to wait. Not such a big deal, however may be an area for improved internal communication. "
" My favorite medical practice-Patient for 15+ years-Thanks---Wally Imig "
" Everyone was very nice and to the point. I knew before making the appointment that a biopsy had to be performed. They were very straightforward in answering my questions. I liked the direct answers. "
" The personal contact with the staff and the provider was excellent, as it has been in the past. "
" Dr Matter is great "
" My opinion of Dr. Matter is way above excellent. "
" I've been going for years and even though I recently moved from Plano to Dallas I will continue to drive to Plano for NTD because I trust them with my health. "
" Precise and very professional and very frequently. "
" Dr matter is the nicest person she really cares for her patients "
" LOVE Dr. Quinby & Kayla ?????? "
" It was very good. "
" Love Pam Murray The only issue i ever have is getting through on the phone to a person "
" It's awesome to be a client. I feel like everyone cares.Every member of my family has gotten whatever the problem was, solved. Thank you! "
" I have being a patient for a very long time and the experience has always been very satisfactory I can recommend this group with enthusiam. "
" The staff was very friendly and efficient. I didn't have to wait long on any thing. "
" About a minute after I was put in the room, there was a knock on the door and the MA stepped out and another girl told her she was taking too long talking to me. She said the I was asking too many questions which was not true. I thought this was very rude to be talking about me right outside the door like I couldn't hear everything they were saying. "
" magazines in waiting area dated and decidedly for women clients "
" Dr. Pam and Mary were amazing. They somehow managed to calm me down and make me feel better regarding my rather embarrassing, uncomfortable situation. Thank you ladies! "
" I feel so comfortable and have faith in my doctor and the nurses and all who help me. I have been coming to Dr. Lockhart for years and love her caring, informative and experienced way she has dealt with my different issues over the years. I have recommended her and will continue to come to her as long as she is in practice or as long as I am here!! :-) "
" We have been very pleased with Dr. Gustovich's dermatological services over the past three years. "
" Dr. Gustovich and her staff continue to be personable, professional and a pleasure to see! "
" One of the few doctor's offices that I actually get in to see the doctor before my scheduled time and am finished well before I expected to be done. Thanks. "
" Pam does an amazing job. "
" I love coming here!! "
" Love having your practice take care of me. ?? "
" Courteous, efficient and professional as usual. Thank you. J Simkins "
" Everyone very professional and very caring about my visit. I never mind going to be treated at NTD. "
" I truly appreciate the staff getting me into an appointment that day,as I was needing to see the doctor. DrLockhart was extremely helpful and I am totally satisfied. Her assistant was also very helpful.Yvonne "
" So glad to be a patient in a practice where teamwork is excellent. Everyone is friendly and cheerful! Their commitment to comfort and care is great! "
" This is an excellent practice. The doctors are very good, I have used two. The staff is very nice and efficient. "
" Absolutely LOVE Pamela Murray. She is wonderful to my children and myself. Always get excellent care from her and her assistants. "
" We love Pamela Murray. My daughter (15 years old) always feels like Pamela takes the time to listen to her. Pamela has been instrumental in helping my daughter over the acne hump (it was a long 3- to 4-year hump). We're just about out of the woods (we hope) but even when things were grim, my daughter always left the appointment feeling positive about the treatment and herself. Thank you. "
" awesome "
" Pam is great. "
" Probably like all doctors offices nowadays we had to wait past our appointment times. "
" Dr Matter was verypersonal and friendly and informative about procedure. She was very professional and did not waste time. "
" I have been coming to Dr. Matter for several years now. I really like her. She is courteous, professional and easy to talk to. Her routine skin checks are very thorough. The nurses are always very friendly too. I would definitely recommend this practice. "
" Wait time was longer than appointment! Waited 30 min. And appointment 15. "
" Dr. Lockhart was very patient with my questions and thoroughly examined my skin to ensure I was free of any skin cancer. She's the best derm in north Texas! And her medical assistant was incredibly helpful and nice as well. "
" Love it "
" Very professional and caring. "
" We love Dr Matter. She makes my daughter feel comfortable and makes me feel confident in her abilities! "
" Thorough and knowledgeable provider "
" This was our first time with this new Medical assistant. She is one of the best we have ever had. We were really impressed with her, and I wanted to tell you that, so thank you for sending this out. I am so busy and I might have forgotten to let you know. "
" Thank you for putting my 12 year old at ease. "
" I love this practice!! "
" I am a medicare recipient and Dr. Lockhart treats me the same as anyone else. Practice I went to before medicare patients were not given priority - only time they could be seen was a 9:30 a.m. appointment. Also Dr. Lockhart found I had a skin cancer that previous Dr. had not found. "
" Thanks for your help!! "
" Love Pam - have been going to her for a long time. She is always thorough and I feel she has my best interest at heart. She never rushes me and is always clear. "
" Thanks Pam and Mary for the great care. "
" I've been going to Dr. Matter for many years, actually since my children were little. I was around when she teamed up with Dr. Thomas, who is no longer at the practice. My young girls wanted a female doctor to tend to them and the lovely Dr. Matter fit the bill. She is an excellent physician and when I see her she always makes me feel comfortable. My husband also sees her. I highly recommend her to anyone out there looking for a dermatologist. "
" Thank you! :) "
" I was able to get an appointment the same day. Short wait. Excellent service. "
" There is no better Dermatologist than Dr. Matter. Her professionalism and patient caring is unprecedented. "
" The staff at North Texas Dermatology is always pleasant and helpful. Pam Murray is awesome!!! "
" I always tell everyone to go see Pam Murray at North Texas Dermatology if they need a dermatologist. She is so kind, caring and informed. Thank you for another great visit. "
" pam Murray does a very thorough examination and puts you at ease. Jim McDevitt "
" Dr Quinby is an excellent doctor and I would definitely recommend her. "
" Quick, efficient and courteous "
" This is one office I known I will get great care, in a very profes sional manner. Great office staff, and wonderful personel. Always leave happy and well cared for. Thank you all. "
" The only issues i had was getting in contact with someone to make the appointment I called 5 times left message & e-mail to get an appointment -never got a call back or e-mailed back Then on my last attempt to call in on the 4th day of trying i got a hold of someone -the reception Got my appointment & explained to her I tried to make an appointment for days The only reason I couldn't make the appointment online was that i wasn't sure of the name of my doctor "
" I have always received excellent care and service from the employees of N. TX Dermatology! "
" I am always treated professionally with a very courteous staff. "
" Every aspect of my visit was excellent except for the 30 minute wait between my appointment time and the time I was called in for treatment. I was still very pleased with my care. "
" Dr. Lockhart is great. She is very reassuring and makes sure I am well taken care of. I see her at least twice a year and she is always thorough. "
" Greta was just amazing! She is so kind and considerate. Great, great employee and healthcare provider! "
" Hand warmers for the physician would be nice. "
" I'm very pleased with the treatment and good results from the treatment here. "
" Dr. Lockhart and the staff are consistently good and thorough and fast. "
" I love Dr. Pam Murray!!!!! "
" I believe the medical assistant was Monica; she is great! I didn't even know she was removing my stitches; she had such a gentle touch. Very friendly; great bedside manner. "
" Love Dr Lockhart! "
Rose marie Y.
" PA was great! She gave me the information I needed. Too bad the dr. was not as informative. I did decide to change doctors and will see a new practitioner within the group in November with my semi-annual check up. "
" Dr Lockhart has provided excellent care. She has great intellectual curiosity and the ability to treat difficult conditions. She will follow through with your treatment and work with you to restore your health. "
" The doctor answered all my questions well, but I had a slight feeling that she was in a hurry.I felt that the exam was complete. "
" Dr Matter was outstanding and explained what she was doing and did it in a way that was understandable. She is very personable and very efficient. I would highly recommend her to every I know. "
" Professional and caring staff. "
" I always appreciate how thorough Dr. Matter is in her examinations. I always leave feeling confident that my skin's health is in great hands! "
" Dr Lockhart always provides excellent, personalized service. "
" This facility is awesome I love the entire staff. Thank you North Texas Dermatology of Plano. Special Thanks to Dr. Pamela Murray she is the best. "
" Pam Murry really cares about her patients "
" Dr. Gustovich is awesome! She is very warm and friendly and extremely helpful! Her Medical Assistant was great too! I was also impressed that my appointment was very close to being on time even though it was at the end of the day! "
" Have recommended the Clinic and Dr. Quinby to several family and friends. "
" Excellent care and service. "
" Pam Murray is fabulous! She doesn't miss a thing!! "
" Pam was very was very helpful and pleasant. I think I will come back! "
" I have been coming to Dr. Matter for a long time. She is friendly, professional and thorough. "
" Excellent care. Excellent service. First rate. "
" Love Dr. Matter "
" Dr Quinby and staff are The Best! Very much appreciated, always feel at ease and know I am in good hands! "
" I like the new lab set up. By sending us to the lab immediately, it makes the waiting room look less crowded so it looks like a short wait to be seen. "
" Dr. Matter is thorough, listens to my concerns and is very personable. "
" Always a very pleasant experience.thank you "
" The wait time was too long. 30 minutes from time of appointment to time to see the doctor "
" Always professional and friendly. "
" Dr Mater is so awesome. Fun too. She's my favorite Dr. "
" Love Dr. Matter "
" I like dr matter. The office is run like a tight ship. Never have to wait and things always go well. "
" My skin problem was understood and treated very effectively. "
" Great office! "
" Excellent care, each time I come! Thank you! "
" A bit late from scheduled appointment time but otherwise great. "
" Very happy to have this clinic and provider. "
" The wait is a little long in the waiting area but I understand that appointments can run long throughout the day and gets backed up. "
" i have been dr. Lockharts patient for many years. I will ever change doctors. "
" There is no better, more professional or knowledgeable Dermatologust than Dr. Matter. "
" Wonderful The best ever Sue Young "
" Always excellent care there! "
" Loved the staff and Doctor "
" 30 min wait after appt time "
" Waited about 30 min undressed for Doctor to come, wish better service "
" Rebecca was very helpful went the extra mile keeping me informed about my blood work. Very excellante nurse. "
" Dr Matter never ages she looks the same as she did years ago a very good looking person and she sure knows her stuff and very through a wonderful Dr,You will be in good hands "
" PA Pam Murray is the absolute BEST! "
" Great visit. "
" Dr Quimby is really helping my problem area "
" I have always been very happy happy with with Dr Matter and staff. Believe me if I wasent I would not go back I would find another doctor. "
" Dr. Matter is absolutely the best doctor I have ever had. "
" I have treated with Dr Gustovich several years. She has a wonderful bedside manner and is highly knowledgable. I wouldn't consider ever changing care. "
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