Patient engagement software
for the evolution of healthcare
DoctorConnect’s patient engagement system integrates with your current EHR/PMS system to enhance the patient process from the initial appointment to the patient follow-up.
DoctorConnect’s Patient Engagement is a superior solution to your current appointment reminder and patient engagement system. In business for over 30 years, we have the experience and capability to deliver what others cannot. Whether you are looking for standard reminders – or something tailored to your specific needs – contact us and let us help you lower your no-show rates, and increase your revenue and patient satisfaction.
Please use the tabs to the left to explore the tools DoctorConnect can provide your office and staff.
DoctorConnect.net’s mobile friendly appointment scheduler checks your current appointment calendar for open slots and allows patients to request an appointment based upon your availability.
Benefits of DoctorConnect’s Online Scheduler:
- Analyzes your current calendar to show real time availability
- Set default appointment time block size
- Specify number of concurrent appointments allowed
- Staff can block off office closure dates
- Set availability rules based on provider and location
- Allows for daily office hours and black out times
- Requests appear on dashboard and sent to staff for approval
- Automatically steer reschedules to the appointment page
- Link to the scheduler from your pages
Switch to DoctorConnect’s HIPAA and E- signature compliant patient form solution and streamline your workflow and improve patient satisfaction.
Benefits of switching to our digital intake forms:
- HIPAA and SOC 2 Compliant Online Form Solution
- Legally binding e-signature compliance
- Attach PDFs to your patient record in your PM/EMR system
- Easily send and verify completed forms prior to patient arrival
- Allow patients to any device to complete forms
- We convert your current paper forms to mobile friendly online forms
- Track patient form completion
- Easily send reminders for missing forms
- Allow secure uploading of insurance and id cards
Medical and Dental Appointment Reminders are vital to maximizing your schedule and your workforce. If you run a medical practice DoctorConnect.net will make a dramatic impact on your office operations, increase revenue and reduce no-shows.
DoctorConnect’s streamlined solution lightens your staff’s administrative load, allowing your practice to focus on delivering high-quality patient care. Our automated communication system includes the following capabilities:
- Two-way Communication System
- Email, Phone, and/or Text Reminder
- Reschedule in Real-Time
- Custom Rule-Based Message Content
- Set Custom Reminder Intervals and Times
- Individual or Group Messaging
- Secured Text Messaging
- Sync Data Back to Your EMR or PMS
DoctorConnect’s customizable after care surveys can help you gauge and monitor patient satisfaction, staff operating levels, and areas of strengths and weakness. By collecting data on your patients’ experiences, you can make informed decisions about how to improve your practice. DoctorConnect makes it easy by automatically contacting your patients after their appointment and presenting the results to you in online tables, spreadsheets and graphs.
- Identify areas of strengths and weakness
- Monitor employee performance
- Invite 4-5 star reviews to post online
- MIPS Reporting
- Customize questions based on appointment type, provider or location
Patient no-shows exist across all medical practices and specialties and consistently cause problems for clinics. A ‘no show’ refers to a patient who doesn’t show up for a scheduled appointment and doesn’t notify you to reschedule. These no-shows decrease revenue and productivity – and no matter how hard a practice manager tries to reduce them – the strategies often produce little impact. DoctorConnect’s automated no-show feature changes that.
- Maximize revenue and patient care
- Customize your no-show messages
- No-show appointments are automatically contacted
- Notices can be sent via text, voice and/or email
- Encourages patients to reschedule
- Easily send on-demand notices
Patient retention is a vital part of every practice, but can easily be forgotten or fall short of expectations. DoctorConnect’s recall system automatically identifies and contacts patients that are overdue for an appointment. Deliver customized messages to patients based upon flexible rules based on date of last visit, appointment type, etc.
- Automate outreach for preventative, chronic and acute care
- Medication adherence
- Patient education
- Pre and post procedure communication
- Educate, offer and automate vaccine protocols
Connect to your patients anytime, anywhere. DoctorConnect’s HIPAA compliant telemedicine software makes it simple to share video and audio.
- Web-based interface, no software to install
- Include instructions with your reminders
- Accessible on all devices
- Serve more patients in less time
- Reduce overhead and increase efficiency
- Extend your practice beyond brick and mortar
After the appointment – you need to keep your patients engaged for billing and payments. DoctorConnect.net can automatically send out past-due notices and provide for the online collection of past due balances and co-pays*.
- Collect payments in person, online or by mail
- Allow patients to pay by installment plans
- Fully secure and PCI compliant
- Online payment portal
- Accept credit cards and ACH check payments
- Text to pay
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