Appointment Reminders are the fastest way to decrease no-shows and free-up important staff time. Let your staff focus on the care of your patients, and let us automate the repetitive time consuming task of reminding AND confirming your appointments.Most of our competitors offer reminders by voice and email, and some of them are now offering SMS text reminders. Therapist™ appointment confirmation add-on uses all 3 of these channels as well, with one big difference – all of our channels are 2-way communication paths. This means that
no matter which reminder the patient recieved first, they can act on the reminder immediately and make a real-time confirmation or request a reschedule.We’ve found that using 2-way SMS text-message as your primary reminder type will greatly increase the delivery, read, and response rates of your appointment
reminders and confirmations.
Multiple confirmation attempts
Whether you have 1 or 100 providers at your facility, our system imports all your appointments and reminds them at the intervals you require. For example, you can choose to set a reminder to go out 2 days before the appointment, then another 1 day before, and even a 3rd 1 hour before the appointment. All of our reminder methods ask the patient to either confirm the appointment, or to request a reschedule. At a glance, you’ll know who has been
contacted, who has confirmed, and which patients require assistance.
Multiple delivery channels
Because your patient population’s comfort with technology varies, we use all major communication systems available in an automated fashion. You pick the format(s) and the scheduled reminders are delivered per your wishes. Those who have text messaging available prefer to use it over any other communication medium.
Works with your existing system
This functionality seamlessly connects with your Therapist™ software. There is nothing to change or switch over. We take care of it all. No matter who your software provider is, we will work with them to provide you with a integration solution. If you decide to change software, just let us know and we’ll see your messages continue to get through without delay.
All reminders are fully interactive which allows patients to confirm and request reschedules. Your staff can respond to inbound patient text messages from their PC.
Let Therapist™ improve your Medical / Dental office work flow and revenue.
When sending simple reminders for patient appointments, text message courtesy reminders outperform email and phone calls. It never gets too busy or forgets. You will want to notify your patients of upcoming appointments. Our clients tell us it’s like having an additional staff member who does all the work for you – all day, every day.