allows you to have secured conversations between your clinic and patients.  If you use our secured-text feature, the patient will be sent a unique link to the mobile number in your patient database.  This link will open a secured messaging window that will require the patient to confirm their identity before being able to read your message.  The patient will also be able to reply to your message over a secured web channel. All communication between the 2 parties is encrypted while in transport for added security.

Another benefit of using the secured channel is that you will be notified when the patient reads your text message.

This feature is tightly integrated with our normal messaging screens – simply check the ‘Send over a secured channel’ box when you are sending a text to your patient.