Implementing these 10 different methods into your healthcare business’ routine will help boost patient engagement in no time. Although healthcare is all about keeping patients healthy and up-to-date, patient engagement can sometimes be lackluster. Find out how patient engagement can easily be improved through the use of automated software.
10. Having Office Staff Call is a Thing of the Past
Calling patients to remind them about appointments is a practice of the past. Most patients actually prefer to be contacted by their physicians via email. Using a communication method that fits a patient’s lifestyle keeps them happy and overall engaged in their healthcare.
9. Make Sure Your Site is Mobile-Friendly
These days, our whole lives can be summed up on our mobile devices. If you know your patients are going to be searching for your site, make sure that it is mobile-friendly. This way, patients can easily browse your site and make necessary appointments without any hassle or stress.
8. Text Reminders Improve Patient Engagement
Automated text reminders are an excellent way to not only improve patient engagement, but to help prevent no-shows. Most patients prefer this method because it is quick and doesn’t interfere with their day-to-day lifestyle.
7. Make Sure Patient Resources Are Available
Patient resources are important. By offering online information on your website or app, your patient has the opportunity for engagement by reading up on the latest and greatest information in your industry.
6. Waitlist Notifications
Although text reminders help prevent no-shows, they still happen. With waitlist notifications available, you can fill those empty appointment slots, fast. If your patient knows that this is an available option, come appointment day, they will definitely be looking out for a welcome waitlist notification.
5. Schedule Appointments Online
Online appointment scheduling has never been easier than with automated software like the software offered by DoctorConnect. Online scheduling makes the process easy, instant, engaging, and reliable for both you and your patients.
4. Remain Active on Social Media
Everyone seems to have a social media account, so your practice should too. Get active on social media and interact with patients. Offer them interesting articles and opportunities to gain potential benefits from your practice by ‘following,’ ‘re-tweeting,’ or ‘liking’ your page. All social media interaction is positive patient engagement, even if it isn’t time for an upcoming appointment.
3. Use a Combination of Communication (Text, Email, Phone)
Sometimes you need a variety of communication methods to keep your patients engaged. When reminding patients of annual checkups, sometimes a simple email just won’t cut it. Many people overlook emails, which is why we recommend adding text reminders and phone calls to get your patients back in the office for a checkup.
2. Make Sure Wi-Fi Is Available
Keeping your patients connected with their families while they are at your office is important. By offering Wi-Fi services, you are granting them a luxury of not having to use their data plans at your location. This is very subtle patient engagement but will take your office a long way.
1. Offer Instant Patient-Provider Updates
Things change and updates need to be sent out. Improve your communication and patient engagement the easy way with automated engagement software. This way, updates can be instant and sent out in mass texts to participating patients, giving you more time to handle your current priorities.
Improve Your Patient Engagement Today With DoctorConnect’s Software
If you are ready to take a step into the future of patient care, get in touch with DoctorConnect today. Our automated patient engagement software will quickly refine your scheduling process, communication, no-show management, and more. Contact us to find out more about our product features.