When doctors choose the ‘Telemed’ option from DoctorConnects menu, they will be taken to their telemed dashboard. This screen will detail the patients waiting – along with their appointment information that was extracted from your EMR.
When you are ready to start your session, click on the camera icon next to the waiting patients name.
The patient will be notified that you are ready, and prompted to begin the session – once they accept, your session will be in progress.
Should more patients arrive – they will be parked in the virtual waiting room until the provider is ready to begin that session.
Benefit: Session Switching
The provider may also choose to put a patient ‘on hold’ and jump to other sessions as needed, and choose to return to any available session at any time.
This can be helpful if the patients are greeted at one station in your office initially – and then put on hold an transferred to someone else. It also allows you to be involved in several sessions at the same time, while maintaining the privacy of each individual session.