Patient engagement is an increasingly hot topic in the healthcare industry. DoctorConnect provides all the tools you need to enhance your current office system to address these demands.
The Goal of Patient Engagement
While the term is still used to define a wide variety of programs and practices, according to Columbia University health researchers, the ultimate goal is to leverage individual patient-provider relationships to maximize care outcomes and experiences.
How to Improve Patient Engagement
The key to great patient engagement is communication. Improved communication practices allow patients to play an active role in their care experience. Our tools can engage patients by improving appointment scheduling and making it easy to provide feedback.
What does this mean for healthcare technology? Both your healthcare practice and your patient base benefit from the right engagement-driven tools.
DoctorConnect uses automated communication settings to send and receive important messaging, including:
- Appointment reminders and confirmations
- Reschedule requests
- After-Care Patient Satisfaction Surveys
- Recare/ Recall Notifications
- Wait-list Management
- Past due bill alerts and collection messages
- Important announcements and bulk messages
Benefits of Improved Patient Engagement
When you employ DoctorConnect at your medical, dental, or veterinary practice, you’ll observe firsthand the benefits of our technology:
- Refined scheduling processes leading to reduced no-shows
- Reduced operational costs (save on supplies used for paper notices and allocate staff resources toward patient care)
- Improved communication via patient-provider updates
- Higher quality care and increased patient satisfaction
- Positive contributions to population health (refined processes improve overall care outcomes)
DoctorConnect Engages Patients & Improve Efficiency
Getting started is easy! Contact us today to request a demo and we’ll show you how our system can start improving your office efficiency almost immediately. Depending on the EMR / PMS system you are running, we can have your message functions automated in as little as 2 business days.
