is an official Microsoft Development Partner

Does your clinic use Microsoft as your appointment scheduler?, an approved Microsoft Development Partner,  is pleased to announce support MS Exchange Server.

If other patient engagement companies have told you they are unable to interface with your system, please give us a call and let us show  you what we can do.

We have several Exchange clients on our active roster that have been happy with us for many years utilizing appointment reminders, after care surveys, recall, and patient intake forms.

2022-11-25T17:36:02+00:00November 1st, 2022|Integration-Partners|0 Comments

HIPAA and SOC 2 Type II Complaint Patient Forms’s patient forms are HIPAA and  System and Organization Controls (SOC) 2 Type II compliant.  Protecting your data is our primary concern, which is why we consistently maintain the highest global security standards.

These standards demonstrates our company’s commitment to maintaining processes, systems, and collaboration that prevent potential security breaches and respond to potential threats.

What is SOC 2 compliance?

Developed by the American Institute of CPAs (AICPA), the SOC 2 framework is an internationally recognized security compliance standard for Software-as-a-Service (SaaS) companies. Acquiring this credential demonstrates a company’s commitment to implementing and maintaining effective information security controls.

To achieve compliance, the organization had to pass a technical audit, which required independent verification that our forms have not only established, but also follows strict information security policies and procedures encompassing the 5 Trust Services Principles (TSP) defined by the Assurance Services Executive Committee of the American Institute of Certified Public Accountants (AICPA). These principles are security, availability, processing integrity, confidentiality, and privacy.

To learn more about our integrated, mobile friendly, patient forms – please contact us today.

2022-09-23T14:47:41+00:00September 23rd, 2022|Uncategorized|0 Comments Announces Smartlink Health as EHR Integration Partner Announces Smartlink Health as EHR Integration Partner

Addison, TX, July 30, 2022 – announced today that it has selected Smartlink Health Solutions to integrate the DoctorConnect Patient Engagement platform with its customer’s Electronic Health Record (EHR) systems. The announcement comes after Smartlink completed its first EHR to DoctorConnect integration within one week. “We couldn’t be happier with the level of service and the impact that we’ve seen using DoctorConnect,” said Dr. Lawrence, Canada. “The integration process was quick and easy, we basically had one brief call and it was done very quickly. DoctorConnect is easy to use, our staff is more efficient, and we’ve already decreased our no-show rates.” Smartlink’s Data Connector (SDC) is an Integration Platform as a Service that has the ability to leverage a health IT system’s user interface (UI) to exchange data. It works with any operating environment (SaaS, hosted, on-premise), and can insert or extract virtually any type of data. By leveraging SDC, DoctorConnect has been able to expand the number of EHR brands that it can integrate with, ensure little to no effort by clinic customers, and complete integrations rapidly. “We are very excited about our partnership with Smartlink,” said Ed Erby, National Account Executive. “Finding an interoperability partner that can provide a fast, affordable alternative to EHR integrations is a huge win for us.”

About Smartlink Health Solutions

Smartlink Health Solutions is an innovator in healthcare IT integration.
Smartlink’s integration Platform-as-a-Service enables rapid, affordable
integration between healthcare IT and other systems via the user
interface. Smartlink also provides a comprehensive care management
platform for Medicare’s value-based fee-for-service programs and COVID-
19 case management. For more information, visit

About AdTel International

AdTel International is a privately-owned software development company
based in Dallas, Texas. In business since 1992, we have chosen to
employ all development, sales and support staff at our headquarters in
Dallas to maintain quality assurance on delivering the best software and
superior, personalized, old-school customer service.
has been on the market for thirteen years and is used in medical
practices and healthcare organizations of every specialty and size.

2022-06-30T19:06:19+00:00June 30th, 2022|Uncategorized|0 Comments

Intelligent Appointment Scheduler

DoctorConnect Appointment Scheuler helps you easily book patients based upon current availability of your staff.

Contact us today for a demo of our scheduler and how you can integrate it into our patient engagement tools to streamline your booking processes and office workflow.

2022-04-01T16:49:40+00:00April 1st, 2022|Feature, Latest Announcements|0 Comments

DoctorConnect Adds MMS support

Do your patients need the option to quickly upload files from their phone? has supported this in the past using our integrated online patient forms, and today we expand this capability by adding integrated MMS support.

Patients can now quickly send a photo, file or sound directly from their phone and that file is automatically added to the patient record.

This feature is free to our clients.

Please call us today at 972-503-0717 or schedule a demo to learn more about this feature. MMS Support
2022-04-07T14:41:08+00:00March 18th, 2022|Feature, Latest Announcements|0 Comments

Come visit at TexMed 2022! is pleased to be exhibiting at TexMed 2022 in Hoston, TX April 29-30.

Please drop by our booth and say Hello!

  • TexMed Highlights


    Addressing Racism in Health Care – Friday, April 29

    The Future of Health Care – Saturday, April 30


    Choose from more than 50 hours of robust CME. Sessions will be available virtually and on site.


    • Leadership and Professional Development
    • Practice Help
    • Population Health
    • Emerging Specialty Trends
    • Physician Health and Wellness
    • Quality Improvement


    Meet with physician leaders, build cross-specialty relationships, and visit with exhibitors.

DoctorConnect TexMed 2022 Flyer

2022-04-07T14:42:21+00:00March 7th, 2022|Uncategorized|0 Comments will be at Nextech Edge 2022

Edge Logo will be at Nextech Edge from 2/17 /2022 – 2/19/2022

Are you going to Nextech Edge 2022 in Orlando Florida?   If so, please drop by our booth and say Hello!

Get the EDGE

Attend an immersive two-day conference experience, packed with content designed to improve practice performance and help you stay up to speed on the latest industry and regulatory changes. There’s epic networking events, access to expert resources and more you won’t want to miss.

2022-02-16T20:17:03+00:00February 16th, 2022|Uncategorized|0 Comments officially opens our new office!

Thanks to our loyal clients – has outgrown our old building and has moved into a larger office building – giving us plenty of room to continue to grow.

We are  located in the Graymark building in Addison, TX – just a couple miles north and a few minutes drive from Dallas, TX.

If you are ever in the area, please arrange to come by and say hello and meet our staff.

Our physical offices are now located at:

DoctorConnect / Adtel International
Suite 220
16801 Addison Road
Addison, TX 75001

2021-09-07T19:28:14+00:00September 7th, 2021|Events, Latest Announcements|0 Comments

Encrypted Provider-Patient Messaging allows you to have secured conversations between your clinic and patients.  If you use our secured-text feature, the patient will be sent a unique link to the mobile number in your patient database.  This link will open a secured messaging window that will require the patient to confirm their identity before being able to read your message.  The patient will also be able to reply to your message over a secured web channel. All communication between the 2 parties is encrypted while in transport for added security.

Another benefit of using the secured channel is that you will be notified when the patient reads your text message.

This feature is tightly integrated with our normal messaging screens – simply check the ‘Send over a secured channel’ box when you are sending a text to your patient.

2021-08-13T15:17:30+00:00August 13th, 2021|Uncategorized|0 Comments

SHAKEN/STIR Takes Effect 7/1/2021

Effective July 1 2021, US phone carriers will change the way that robo-calls are identified. These new protocols and procedures are collectively known as STIR/SHAKEN or SHAKEN/STIR – intended to combat caller ID spoofing on public telephone networks. Caller ID spoofing is used by robo-callers to mask their identity or to make it appear the call is from a legitimate source, often a nearby phone number with the same area code and exchange.

Caller ID Spoofing is also used by legitimate companies, like DoctorConnect to send our clients phone numbers as the caller ID when placing your automated voice reminder phone calls.

What this means for DoctorConnect clients:

Your reminders will still get delivered and your phone number will continue to show as the Caller ID.

DoctorConnect has been working with our upstream providers to minimize impact from these changes.

DoctorConnect will be monitoring delivery and confirmation rates very closely as these changes roll out and will continue to update you as the industry makes this considerable change.

If you have questions or concerns, please contact your account manager.

Thank you.

More information on these new policies can be found at the following sources:

2021-07-01T13:50:21+00:00June 30th, 2021|Uncategorized|0 Comments
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