IF AT ALL POSSIBLE, PLEASE DO THESE STEPS ON YOUR SERVER.
Login to the data server (or pc) that we will be configuring as ‘Administrator’ or an account with ‘Administrator’ permissions.
Open a browser window and click the link below to install the temporary remote access application – TeamViewer:
After you download and run the application, it will give you a UserId and Password as seen in this image.
Enter those numbers and the other requested contact fields in the form below.