Request a Remote Session
Please make sure you have coordinated a date and time with a DoctorConnect support engineer before submitting this form.
To speak to a DoctorConnect support engineer – please call (972) 503-0717 or email [email protected].
IF AT ALL POSSIBLE, PLEASE DO THESE STEPS ON YOUR SERVER.
Login to the data server (or pc) that we will be configuring as ‘Administrator’ or an account with ‘Administrator’ permissions.
Open a browser window and click the link below to install the temporary remote access application – TeamViewer:
After you download and run the application, it will give you a UserId and Password as seen in this image.
Enter those numbers and the other requested contact fields in the form below.