Optometrist Practices

DoctorConnect is very experienced in understanding the needs and operations that are specific to the Optical Industry.  We would be happy to supply references of other eye clinics that have trusted their patient engagement needs to us for many years.  Optometrists and Ophthalmologist are two of our fastest growing specialty areas.

Even if your current system offers our services, you will find ours provides a much higher level of features, accuracy and dependability.  We can enhance or replace your current post and pre-care patient engagement software. 

With optical practices in such high demand, it is no surprise that managing an office comes with complications. Some of the issues that optical practices face on a daily basis include:

DoctorConnect’s Patient Engagement for Optometrists

At DoctorConnect, we know how important optical health is for managers of any optical practice. We know that you would rather be helping patients than having to manually keep track of endless record keeping. Even with a current electronic record keeping system, you can find yourself having to spend way too much time on business aspects that could be automated through our software.

Appointment Scheduling and Recall/Recare

Appointment scheduling and recall has never been easier than now with DoctorConnect. With DoctorConnect automated recall and Intelligent scheduler we can now automate your recall to schedule process. Reducing labor in multiple aspects of your workflow. Start your morning with a fresh batch of appointments ready for confirmation and allow your website to become the new place to schedule. 

Using our DoctorConnect Intelligent Scheduler and automated recall, you can:

  • Contact patients who have not yet confirmed their visit.
  • Start your morning filling in your schedule with just a couple minutes of labor a day. Compared to the hours and hours of recall calls your staff does now.
  • Schedule multiple patients at once. Front desk is no longer bound to one patient at a time. 
  • Automate recall and no-show messages with bounce backs that link to your scheduler page for easy appointment time requests.

Patient Retention Through the Patient Engagement “Funnel”

With so many optical practices popping up around the world, patient recare and retention has never been more important. Utilizing our complete software package, you are giving your practice the competitive edge in the ever-growing space. What is that competitive edge? We like to call it the patient pipeline or funnel.

What is the patient pipeline? To make it as simple as possible it draws in new patients while keeping your existing patient coming back on a regular schedule. 

Well, how do we do that? Our pre and post care patient engagement software was designed with the patient pipeline in mind. Our online reputation management gets them to make that first call. Then our pre care patient engagement features do their job. Automated interactive appointment reminders, friendly reminders and instructions, digital intake forms, and digital check in make sure they show up ready for care. After you provide the immaculate care you all are known for we send automated surveys to increase your presence online. Then our recall/recare and intelligent scheduler get them back on schedule to start the whole process over again. All of which requires little labor needed from your front desk staff or you!

Let DoctorConnect Streamline Your Optical Practice’s Office Management

If you are tired of spending far too much time on patient scheduling and retainment efforts, DoctorConnect is here to help!

Please, read some of our reviews and get in touch with us today to find out how to request a demo for your office.

Optometrist Appointment Reminders

DoctorConnect Events Sept 2017

August 21st, 2017|

Doctorconnect.net is an interactive patient communication service using automated two-way text/SMS, voice, and email communications to increase patient and family engagement. Doctorconnect will be attending two Las Vegas shows in September 2017, The International Vision West Expo and Association of Otolaryngology Administrators.

Ross Manley, Vice President of AdTel, said, “AdTel is proud to support these associations and the members by attending these informative conferences. Doctorconnect will be at booth MS4049 at the Vision West Expo 2017 Thursday, September 14 to Saturday, September 16 in the Sands Convention Center. AdTel will at the Association of Otolaryngology Administrators (AOA) show Monday, September 18 to Wednesday September 20 located at the Venetian Resorts. At the AOA 2017 our booth number will be 4106.”

Doctorconnect will demonstrate many new user features and service upgrades. These features include better security with our migration to Microsoft Azure database, integrated payment due notices, lab result notifications, several new API partners, and custom patient surveys by location and provider. The new redesigned survey is specifically tooled to allow you to increase and track patient satisfaction for MIPS as well as measuring performance across providers and locations. Online reputation is including with surveys and will increase your practice ratings on all the major review websites.

International Vision Expos, the worldwide conference and exhibition for eyecare and eyewear, are trade-only events that draw more than 30,000 eyecare professionals each year. Co-owned by Reed Exhibitions and The Vision Council, International Vision Expo gives back to the entire ophthalmic community. Proceeds from International Vision Expo are used by The Vision Council to educate consumers about the importance of vision care and the options in eyewear and other related products. In 2016, The Vision Council reached millions of consumers with its messages through marketing materials, public relations outreach and strategic partnerships. International Vision Expo & Conference is a proud supporter of Think About Your Eyes, a national public awareness campaign, presented by The Vision Council and the American Optometric Association, designed to educate the public on the benefits of vision health and promote the importance of getting an annual comprehensive eye exam. Keep this vital campaign going! Sign up at enroll.thinkaboutyoureyes.com.

DoctorConnect.net is a subsidiary of AdTel International, Inc. that provides automated text, voice or email reminders to patients of upcoming scheduled appointments, reminders of vaccination schedules, re-care reminders, notices of availability of test results, notices of prescription refills, and notices of appointment schedule changes. The system allows patients to confirm appointments automatically or request a change in appointment time if necessary. The service is used by a variety of healthcare providers in a wide range of specialties and general medical practice as well as dentists, veterinarians, chiropractors, therapists, and home health providers.

DoctorConnect.net is a privately held corporation based in Dallas, Texas that has been providing communication systems through innovative technology since 1992. DoctorConnect may be contacted at 972-503-0717 or via our website.